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February 26, 2026

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OpenAI Readies a $100 ChatGPT Pro Lite Plan

December 18, 2025

Inbenta AI Appoints Channel Veteran Brandon Pineda to Spearhead Aggressive Ecosystem Expansion as Head of Global Partnerships Amid Surging Demand for Production-Ready Enterprise AI

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Inbenta Named Finalist in TSIA 2025 STAR Awards for Digital Customer Success Innovator of the Year

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The Complete Guide to AI Chatbots and How They Evolve Into AI Agents

AI agents have arrived. Today, more than 987 million people interact with AI chatbots, and the technology has advanced well beyond scripted, rule-based systems. Businesses are now turning toward AI agents — autonomous systems capable of taking actions, executing workflows, and delivering measurable results. The U.S. market for enterprise AI agents is projected to jump from $769.5 million in 2024 to $6.56 billion by 2030. The adoption of this technology by businesses has been rapid. Here’s a guide to start deploying AI agents successfully in your business.

Businesswoman using AI chatbot on smartphone while walking in a U.S. city, showcasing AI agent adoption in enterprise technology.

How to calculate your chatbot’s ROI

Wondering if AI chatbots are worth the investment? Learn how to calculate the ROI of a self-service solution and see how it can transform your customer experience.

How better customer interactions can benefit your business

From customer queries to case management, AI automation can help you handle high volumes without sacrificing what matters: the customer experience.

How to hold on to your policyholders

Unlock the secrets behind top insurance companies' high customer retention rates with AI tools like chatbots and smart search engines.

Tailor-Made Travel: How AI can help you plan the perfect trip

From booking your flight to planning activities, Conversational AI chatbots can help you customize your next adventure.

|3 Ways AI Can Help You Keep Your Workforce Happy|

3 Ways AI Can Help You Keep Your Workforce Happy

In a world of remote work, innovative AI tools can be the key to increasing employee retention.

Happy customers using conversational support powered by AI

The Secret Power of Conversational Support

3 Reasons Conversational AI is a Must-Have for Businesses This Holiday

Everything You Need to Know About the EU Regulation on Artificial Intelligence

10 Key Metrics to Evaluate your AI Chatbot Performance

Are you thinking about adding an AI-powered chatbot to your website in order to improve your customer care, extend the availability of online support or get to know your customers better, but you don't know how to measure its effectiveness?

8 Must-Have Chatbot Features to Improve Customer Experience

More than ever before, customers expect a near-immediate response to their questions and queries. In response to this, many businesses, healthcare providers, and more have turned to chatbots to provide a quick and efficient response. So much so that many customers will now expect to encounter a chatbot, with a staggering 80% of people have interacted with one at some point.

Benefits of Chatbots in Healthcare: 9 Use Cases of Healthcare Chatbots

There’s no denying it: the healthcare industry is experiencing rapid changes and advancements in technology every year. Artificial intelligence (AI), Neuro-Symbolic AI, and Natural Language Processing (NLP) are just a few of the many innovations making their way into hospital systems, research labs, and doctor practices.

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6 Effective Ways to Reduce High Call Volume in Your Call Center

A call center experiencing higher than average call volume is stressful. Think about it: endless phone ringing, long call queues, frustrated customers, and anxious staff. All this is enough to cause call agent demotivation, high error margins, and low customer satisfaction.

Elevate your customer experience with Inbenta’s AI Agents

AI that adapts to your needs from a partner you can trust.

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