Custom Chatbots Built To Increase Your Organizations Bottom Line
Automate customer interactions, offer interactive self-service options, and improve customer service at scale with Inbenta’s AI platform purpose-built to supercharge customer experience.
- Reduce customer service costs
- Improve resolution times and NPS
- Simplify customer service management
Trusted by over 1,000 companies across the globe.
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Lower Costs While Improving Service
Add a low-cost, high-value Chatbot, Messenger, Knowledge, Search and Interactive Product Demo feature into your customer experience.
1%
correct answer rate by chatbot
1x
increase in customer self-service
1%
reduction in calls to customer service agents
1
languages available
Customer Service Automation Across Chat, Search, Messenger and more.
- Chatbot
- Search
- Messenger
- Knowledge
- Horizn Digital Demos
Chatbot
Chatbot
- Automate customer conversations and tasks with ease.
- Resolve the most common customer service issues, no agent required.
- Offer a self-service option available 24/7.
Search
Search
- Make it easy to find answers and products fast.
- Increase conversations and customer self-service.
- Improve search results that account for typos and long-tail queries.
Messenger
Messenger
- Centralize conversations across platforms (social, email, chatbot and more).
- Convert customer inquiries into a manageable queue.
- Prioritize the most critical issues and improve NPS.
Knowledge
Knowledge
- Organize and maintain your content library automatically.
- Make FAQs accessible and engaging.
- Improve SEO and customer self-service.
Horizn Digital Demos
Horizn Digital Demos
- Create step-by-step product tutorials with minimal effort.
- Reduce inbound calls about how your products and services work.
- Support customer self-service available 24/7.
- Chatbot
- Search
- Messenger
- Knowledge
- Horizn Digital Demos
Chatbot
Chatbot
- Automate customer conversations and tasks with ease.
- Resolve the most common customer service issues, no agent required.
- Offer a self-service option available 24/7.
Search
Search
- Make it easy to find answers and products fast.
- Increase conversations and customer self-service.
- Improve search results that account for typos and long-tail queries.
Messenger
Messenger
- Centralize conversations across platforms (social, email, chatbot and more).
- Convert customer inquiries into a manageable queue.
- Prioritize the most critical issues and improve NPS.
Knowledge
Knowledge
- Organize and maintain your content library automatically.
- Make FAQs accessible and engaging.
- Improve SEO and customer self-service.
Horizn Digital Demos
Horizn Digital Demos
- Create step-by-step product tutorials with minimal effort.
- Reduce inbound calls about how your products and services work.
- Support customer self-service available 24/7.
- Conversational AI. Perpetually improving Natural Language Processing, Neuro-Symbolic AI and Lexicon.
- Self-Service. Organize and deliver personalized content using intelligent, AI-automated customer journeys.
- Industry Agnostic. Tailor your solutions with industry and consumer-specific knowledge.
- Responses. Give customers the power of choice with integrations across multiple channels and platforms.
- Robust Analytics. Track KPIs in real-time to understand and optimize the entire customer journey.
- Rapid Implementation. Ready out-of-the-box, requiring minimal effort to set-up or maintain.
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Suite 400
Allen, Texas 75013
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