Integrations for Desk
Integrations with Desk through the power of Inbenta Semantic Search will take your self-service rates to new heights. It’s a surefire way to grow your Desk.com knowledge base into a 24/7 support platform that’s tailor made for your users' searches and questions.
4 reasons to say yes.
Our AI-fueled NLP understands the human meaning behind search words in Desk.
Refines and Strengthens
This powerful integration will refine your existing knowledge base and strengthen it like never before.
With Desk integration from Inbenta, your customers will enjoy an industry-leading self-service rate.
Our robust solution augments Desk analytics by monitoring and measuring a broad range of data in real time.
Customers get immediate, relevant answers
Integrate Desk.com and you’ll optimise self-service rates and support in minutes. With Inbenta Semantic Search, that means accurate answers to your customers’ search queries right away, so they can quickly find the products, services and content they came to your website for. Already use Desk.com? Perfect, now you can turn your knowledge base into a feature customised to your users.
25+ languages, 65% fewer tickets
Choose our full Desk.com integration or add to your existing Desk.com knowledge base, and you’ll optimise self-service rates and lower support costs. It’s a real win-win that’ll decrease user wait times and incoming tickets by as much as 65%. The easiest Desk integration solution on the market, now available in over 25 languages, with Inbenta