Press

See who’s been talking about Inbenta.

Please forward all press inquiries to [email protected]

 


Mirror Review, Chatbot UX: 6 Ways to Keep Customers Engaged

http://magazine.mirrorreview.com/The-10-Best-Supply-Chain-Technology-Solution-Providers-2018/#page=33

January 10, 2019


ETR+, VENN Interview: Jordi Torras, CEO, Inbenta

https://etr.plus/marketplace/venn-370-inbenta-venn

December 12, 2018

 


Martech, Eight Common Chatbot Myths Debunked

https://martechseries.com/mts-insights/guest-authors/eight-common-chatbot-myths-debunked/

November 6, 2018


Alphanumeric, Technology services leader Alphanumeric partners with Inbenta to bring AI-powered chatbots and natural language processing to customer support

http://www.alphanumeric.com/2018/10/02/press-release-technology-services-leader-alphanumeric-partners-with-inbenta-to-bring-ai-powered-chatbots-and-natural-language-processing-to-customer-support/

October 2, 2018


TechTarget, Create and apply a successful enterprise chatbot strategy

https://searchenterpriseai.techtarget.com/news/252449090/Create-and-apply-a-successful-enterprise-chatbot-strategy

September 21, 2018


Blogarama, Samsung’s “Galaxy Home” Bixby Speaker Fails to Impress

https://www.blogarama.com/technology-blogs/801297-edgy-labs-blog/26452410-samsungs-galaxy-home-bixby-speaker-fails-impress

August 11, 2018


TechTarget, AI chatbots gaining as a customer service channel

https://searchcrm.techtarget.com/feature/AI-chatbots-gaining-as-a-customer-service-channel

August 9, 2018


NTT DOCOMO Ventures Makes Strategic Investment in Inbenta

https://www.prnewswire.com/news-releases/ntt-docomo-ventures-makes-strategic-investment-in-inbenta-300657203.html?tc=eml_cleartime

May 31, 2018


Edgy Labs, Inbenta Chatbot Uses Natural Language Processing for AI-minded Support

https://edgylabs.com/inbenta-uses-natural-language-processing-for-ai-minded-chatbots

May 11 2018


Business Recorder, « Robots won’t replace humans » says Inbenta CEO Jordi Torras

https://www.brecorder.com/2018/04/30/415017/robot-wont-replace-humans-says-inbenta-ceo-jordi-torras

April 30 2018


TechWeh, https://sitetuners.com/blog/increase-website-conversion-rate-on-site-search-optimization/

https://techweh.com/2018/04/16/artificial-intelligence-end-rising-world-hunger

April 16 2018


SiteTuners, Increase Your Website Conversion Rate through On-Site Search Optimization

https://sitetuners.com/blog/increase-website-conversion-rate-on-site-search-optimization

April 11 2018


Business Intelligence Info, Customization Tools Let You Have Enterprise Chatbots Your Way

http://www.businessintelligenceinfo.com/crm/crm-news-and-info/customization-tools-let-you-have-enterprise-chatbots-your-way

April 8 2018


WorldNews.com, Customization Tools Let You Have Enterprise Chatbots Your Way

https://article.wn.com/view/2018/04/07/Customization_Tools_Let_You_Have_Enterprise_Chatbots_Your_Wa

April 8 2018


ECTNews, Customization Tools Let You Have Enterprise Chatbots Your Way

https://www.ectnews.com/story/85259

April 7 2018


CRM Buyer, Customization Tools Let You Have Enterprise Chatbots Your Way

https://www.crmbuyer.com/story/85259

April 7 2018


MarTech Series, Inbenta Releases New APIs and SDKs for its Enterprise Chatbot

https://martechseries.com/predictive-ai/intelligent-assistants/inbenta-releases-new-apis-sdks-enterprise-chatbot

April 6 2018


Smart Customer Service, Inbenta Releases New APIs and SDKs for its Enterprise Chatbot

http://www.smartcustomerservice.com/Articles/News-Briefs/Inbenta-Releases-APIs-and-SDKs-for-Enterprise-Chatbot-124281.aspx

April 6 2018


SpeechTechMag, Inbenta Releases New APIs and SDKs for its Enterprise Chatbot

http://www.speechtechmag.com/Articles/News/Speech-Technology-Digest/Inbenta-Releases-New-APIs-and-SDKs-for-its-Enterprise-Chatbot-124269.aspx

April 5 2018


ProgrammableWeb, Daily API Roundup: Drift, ftrack, SketchFab, rss2json, Inbenta

https://www.programmableweb.com/news/daily-api-roundup-drift-ftrack-sketchfab-rss2json-inbenta/brief/2018/04/04

April 4 2018


CMS Wire, 8 Ways to Measure Chatbot Program Success

https://www.cmswire.com/customer-experience/8-ways-to-measure-chatbot-program-success/

March 7 2018


BWDisrupt, 2018: The Year When Chatbots Get More Real, More Human​

http://bwdisrupt.businessworld.in/article/2018-The-Year-When-Chatbots-Get-More-Real-More-Human/20-02-2018-141161

February 20 2018


Payments Source, Artificial intelligence can save issuers’ customer relationships

https://www.paymentssource.com/opinion/card-issuers-should-use-ai-to-improve-customer-relationships

February 16 2018


Business Insider, Inbenta Survey Results: AI Saves Money and Creates Frustration-Free Customer Service

http://markets.businessinsider.com/news/stocks/inbenta-survey-results-ai-saves-money-and-creates-frustration-free-customer-service-1015637412

February 13 2018


PR Newswire, Inbenta Survey Results: AI Saves Money and Creates Frustration-Free Customer Service

https://www.prnewswire.com/news-releases/inbenta-survey-results-ai-saves-money-and-creates-frustration-free-customer-service-300595599

February 13 2018


Business.com, How AI Is Changing Retail

https://www.business.com/articles/artificial-intelligence-changing-retail

February 12 2018


Retail IT Insights, Advice on Voice

https://www.retailitinsights.com/doc/advice-on-voice-0001

February 9 2018


TechRepublic, Does your business need a chief AI officer?

https://www.techrepublic.com/article/does-your-business-need-a-chief-ai-officer/

January 23 2018


TechTarget, Ten tips for implementing virtual agent chatbots

http://searchcrm.techtarget.com/tip/Ten-tips-for-implementing-virtual-agent-chatbots

January 16 2018


TechRepublic, Will 2018 be the year of the chatbot? Not without human help

https://www.techrepublic.com/article/will-2018-be-the-year-of-the-chatbot-not-without-human-help

January 9 2018


PR Newswire, HGS Partners with Inbenta to Enhance Customer Experience Solutions with AI Enablement of Bots & Brains

https://www.prnewswire.com/news-releases/hgs-partners-with-inbenta-to-enhance-customer-experience-solutions-with-ai-enablement-of-bots–brains-300580041

January 9 2018


TechTarget, CRM chatbots of tomorrow approach and engage customers

https://searchcrm.techtarget.com/feature/Future-of-artificial-intelligence-in-CRM-rests-with-the-bots

January 8 2018


Entrepreneur, How I got over my fears about starting my company

https://www.entrepreneur.com/article/306125

December 19 2017


AdWeek, Facebook pages can now add click-to-WhatsApp buttons to their boosted organic posts​

http://www.adweek.com/digital/facebook-pages-click-to-whatsapp-buttons-boosted-organic-posts

December 14 2017


Total Retail, How AI transforms online shoppers into in-store shoppers

http://www.mytotalretail.com/article/how-ai-transforms-online-shoppers-into-in-store-shoppers

December 13 2017


3 Options for Using Chatbots for Ecommerce

https://www.smartinsights.com/digital-marketing-strategy/3-options-for-using-chatbots-for-ecommerce

December 11, 2017


Biz Report, Expert: Bots May Be a Marketer’s New Best Friend

http://www.bizreport.com/2017/12/expert-bots-may-be-a-marketers-new-best-friend

December 7, 2017


Huffpost, Inbenta is changing how enterprise handles customer service

https://www.huffingtonpost.com/entry/inbenta-is-changing-how-the-enterprise-handles-customer_us_5a1ee142e4b039242f8c80aa

December 1, 2017


Digital Trends, Why human-robot relationships are totally a good thing

https://www.digitaltrends.com/cool-tech/why-human-robot-relationships-are-good-for-us/

November 25, 2017


Payments cards & mobile, The robot revolution

http://www.paymentscardsandmobile.com/the-robot-revolution/

November 24, 2017


ItProPortal, Facebook bot boom: how the social media chatbot can make you money

https://www.itproportal.com/features/facebook-bot-boom-how-the-social-media-chatbot-can-make-you-money/

November 21, 2017


Venture Beat, 7 metrics for monitoring your chatbot’s performance

https://venturebeat.com/2017/11/19/7-metrics-for-measuring-chatbot-success/

November 20, 2017


Telecom Reseller, Humanizing telecom customer service through AI-powered Chatbots

https://telecomreseller.com/2017/09/11/humanizing-telecom-customer-service-through-ai-powered-chatbots/

September 11, 2017


TeleAnalysis, Interview with John Forrester, Chief Marketing Officer, Inbenta

http://www.teleanalysis.com/resources/interview/interview-john-forrester-cmo-inbenta-chatbots-26429

August 28, 2017


Inbenta Joins NICE inContact DEVone Ecosystem Program for Technology Partners and IT Developers

http://www.businesswire.com/news/home/20170811005090/en/

June 28, 2017


Forbes, Want an ROI of 390%? Inbenta CEO Jordi Torras tells you exactly how

https://www.forbes.com/sites/mnewlands/2017/06/28/want-an-roi-of-390-inbenta-ceo-jordi-torras-tells-you-exactly-how/#581f33226de1

August 11, 2017


PRNewswire, Independent study shows Inbenta AI and Natural Language Processing solutions can deliver 390% ROI to enterprises

http://www.prnewswire.com/news-releases/independent-study-shows-inbenta-ai-and-natural-language-processing-solutions—chatbots—can-deliver-390-roi-to-enterprises-300470140.html

June 7, 2017


TECH.CO, Why customer service teams of the future will rely on chatbots

https://tech.co/customer-service-chatbots-2017-06

June 7, 2017


CNBC, Apple will face 4 challenges this week that could fundamentally alter its future

http://www.cnbc.com/2017/06/04/wwdc-2017-preview-exploring-apples-strategic-threats.html

June 5, 2017


PC Magazine, AI: The Ultimate Job Creator?

http://www.pcmag.com/article/354017/ai-the-ultimate-job-creator

June 2, 2017


PRNewswire, Inbenta named a 2017 Gartner cool vendor in Spain

http://www.prnewswire.com/news-releases/inbenta-named-a-2017-gartner-cool-vendor-in-spain-300467021.html

June 1, 2017


CRMXchange, Fake news, could the solution be the poison? Why we need AI bots to detect fakes faster than humans

http://www.crmxchange.com/column/fakenews/inbentamay2017.asp

May 25, 2017


CMO from IDG, How Suncorp’s digital service arm seamlessly manages customer enquiries

https://www.cmo.com.au/article/619611/case-study-how-suncorp-digital-customer-service-arm-bingle-used-zendesk-seamlessly-manage-customer-enquiries/

May 16, 2017


DMN, Facebook bot simplicity issues plagues adoption

http://www.dmnews.com/mobile-marketing/facebook-bot-simplicity-issues-plagues-adoption/article/654642/

May 23, 2017


PR Newswire, Inbenta joins inContact inCloud ecosystem partner program, enabling cloud contact centers with AI-powered chatbots

http://www.prnewswire.com/news-releases/inbenta-joins-incontact-incloud-ecosystem-partner-program-enabling-cloud-contact-centers-with-ai-powered-chatbots-300453957.html

May 9, 2017


Crowd Reviews, Chatbots: the face of the new technological revolution

https://www.crowdreviews.com/blog/chatbots-face-new-technological-revolution/ 

May 4, 2017


CIO from IDG, Why AI careers can start with a degree in linguistics

http://www.cio.com.au/article/618572/why-ai-careers-can-start-degree-linguistics/?fp=16&fpid=1

May 2, 2017


IT Business Edge, The fine art of teaching language to computers

http://www.itbusinessedge.com/blogs/from-under-the-rug/the-fine-art-of-teaching-language-to-computers.html

May 1, 2017


SLMA Radio, Inbenta believes key word searches are out 

http://blog.salesleadmgmtassn.com/2017/04/inbenta-believes-key-word-searches-are-out-jordi-torras-on-slma-radio.html
April 25, 2017


VentureBeat, 133 enterprise AI companies you should know

https://venturebeat.com/2017/04/23/113-enterprise-ai-companies-you-should-know/

April 24, 2017


DZone, Natural Language Processing Startups and Influencers to Know

https://dzone.com/articles/natural-language-processing-startups-and-influence?utm_content=buffer3798a&utm_medium=social&utm_source=linkedin.com&utm_campaign=buffer

April 15, 2017


Inbenta, NTT Communications partner to expand AI offering in Japan

http://www.financial-news.co.uk/40009/2017/03/inbenta-ntt-communications-partner-to-expand-ai-offerin/

April 11, 2017


Search CRM, Chatbot technology raises ethical questions

http://searchcrm.techtarget.com/opinion/Chatbot-technology-raises-ethical-questions

April 5, 2017


Forbes, How artificial intelligence creates new job opportunities

https://www.forbes.com/sites/alexknapp/2017/03/28/how-artificial-intelligence-creates-new-job-opportunities/#4b1bf596586a

March 28, 2017


DZone, Online support evolves with AI, NLP, and machine learning

http:// https://dzone.com/articles/online-support-evolves-with-ai-nlp-and-machine-lea

March 16, 2017


PRnewswire, Inbenta Eexpands artificial intelligence offering in Japan through NTT communications partnership

http://www.prnewswire.com/news-releases/inbenta-expands-artificial-intelligence-offering-in-japan-through-ntt-communications-partnership-300415761.html

March 13, 2017


Yahoo Finance, Inbenta expands executive team with four new hires

http://finance.yahoo.com/news/inbenta-expands-executive-team-four-140000953.html

March 13, 2017


Bizreport, Chatbots poised to change how people browse

http://www.bizreport.com/2017/03/expert-chatbots-poised-to-change-how-people-browse.html

March 13, 2017


VentureBeat, How AI-enabled devices will affect businesses in 2017

http://venturebeat.com/2017/02/27/how-ai-enabled-devices-will-affect-businesses-in-2017/

March 13, 2017


KMWorld, 100 companies that matter in knowledge management 2017

http://www.kmworld.com/Articles/Editorial/Features/KMWorld-100-Companies-That-Matter-in-Knowledge-Management-2017-116508.aspx

March 13, 2017


Mobile Marketing, Robot revolution

https://issuu.com/davidmurphy/docs/mobile_marketing_february_2017

March 13, 2017


Customer Think, How machine learning can add value to customer service automation

http://customerthink.com/how-machine-learning-can-add-value-to-customer-service-automation/

March 13, 2017


PYMNTS, Chatbot tracker: could bots be too helpful?

http://www.pymnts.com/chatbot-tracker/2017/chatbot-tracker-could-bots-be-too-helpful/

March 13, 2017


KMWorld, Trend-setting products of 2016

http://www.kmworld.com/Articles/Editorial/Features/KMWorld-Trend-Setting-Products-of-2016-113140.aspx

December 5, 2016


Fortune, Here’s one way artificial intelligence could improve online customer service

http://fortune.com/2016/09/15/inbenta-artificial-intelligence-raises-12-million/

November 13, 2016


MultiLingual Magazine, Creating a language lexicon for Asian languages

https://multilingual.com/all-articles/?art_id=2383

October 18, 2016


Marketwired, Inbenta raises $12 million in oversubscribed series B round to expand market leadership in enterprise artificial intelligence and chatbot solutions

http://www.marketwired.com/press-release/inbenta-raises-12-million-oversubscribed-series-b-round-expand-market-leadership-enterprise-2158336.htm

September 14, 2016


PRweb, Inbenta showcases artificial intelligence and chatbots for businesses at AI summit San Francisco

http://www.prweb.com/releases/2016/08/prweb13623075.htm

August 30, 2016


Marketwired, Inbenta’s « Chatbot Development Platform » enables businesses to quickly deploy artificial intelligence customer support for websites, facebook messenger, and skype

http://www.marketwired.com/press-release/inbentas-chatbot-development-platform-enables-businesses-quickly-deploy-artificial-intelligence-2141906.htm

July 12, 2016


Forbes, Benchmarking CrunchBase’s top 25 artificial intelligence startups

http://www.forbes.com/sites/louiscolumbus/2016/06/22/benchmarking-crunchbases-top-25-artificial-intelligence-startups/#b25ec1769fdd

June 27, 2016


Zendesk, Five times virtual digital assistants should take the lead with customers

https://www.zendesk.com/blog/5-times-virtual-digital-assistants-take-lead-customers/

May 26, 2016


Marketwired, Inbenta unveils « State of Zendesk Integration » report at relate live

http://www.marketwired.com/press-release/inbenta-unveils-state-of-zendesk-integration-report-at-relate-live-2123932.htm

May 26, 2016


Marketwired, Inbenta’s intelligent search platform adds northern European languages

http://www.marketwired.com/press-release/inbentas-intelligent-search-platform-adds-northern-european-languages-2120944.htm

May 26, 2016


PRNewswire, Inbenta launches « Hybrid Chat » to integrate human live chat with artificial intelligence

http://www.prnewswire.com/news-releases/inbenta-launches-hybrid-chat-to-integrate-human-live-chat-with-artificial-intelligence-300242370.html

March 31, 2016


Utilisation des cookies : Nous utilisons des cookies propres et de tiers pour fournir nos services et recueillir des informations statistiques. En poursuivant la navigation, vous en acceptez l’installation et l’utilisation. Vous pouvez modifier les paramètres ou obtenir plus d’informations dans notre cookies policy.