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Mirror Review, Chatbot UX: 6 Ways to Keep Customers Engaged

January 10, 2019

ETR+, VENN Interview: Jordi Torras, CEO, Inbenta

December 12, 2018


Martech, Eight Common Chatbot Myths Debunked

November 6, 2018

Alphanumeric, Technology services leader Alphanumeric partners with Inbenta to bring AI-powered chatbots and natural language processing to customer support

October 2, 2018

TechTarget, Create and apply a successful enterprise chatbot strategy

September 21, 2018

Blogarama, Samsung’s “Galaxy Home” Bixby Speaker Fails to Impress

August 11, 2018

TechTarget, AI chatbots gaining as a customer service channel

August 9, 2018

NTT DOCOMO Ventures Makes Strategic Investment in Inbenta

May 31, 2018

Edgy Labs, Inbenta Chatbot Uses Natural Language Processing for AI-minded Support

May 11 2018

Business Recorder, “Robots won’t replace humans” says Inbenta CEO Jordi Torras

April 30 2018


April 16 2018

SiteTuners, Increase Your Website Conversion Rate through On-Site Search Optimization

April 11 2018

Business Intelligence Info, Customization Tools Let You Have Enterprise Chatbots Your Way

April 8 2018, Customization Tools Let You Have Enterprise Chatbots Your Way

April 8 2018

ECTNews, Customization Tools Let You Have Enterprise Chatbots Your Way

April 7 2018

CRM Buyer, Customization Tools Let You Have Enterprise Chatbots Your Way

April 7 2018

MarTech Series, Inbenta Releases New APIs and SDKs for its Enterprise Chatbot

April 6 2018

Smart Customer Service, Inbenta Releases New APIs and SDKs for its Enterprise Chatbot

April 6 2018

SpeechTechMag, Inbenta Releases New APIs and SDKs for its Enterprise Chatbot

April 5 2018

ProgrammableWeb, Daily API Roundup: Drift, ftrack, SketchFab, rss2json, Inbenta

April 4 2018

CMS Wire, 8 Ways to Measure Chatbot Program Success

March 7 2018

BWDisrupt, 2018: The Year When Chatbots Get More Real, More Human​

February 20 2018

Payments Source, Artificial intelligence can save issuers’ customer relationships

February 16 2018

Business Insider, Inbenta Survey Results: AI Saves Money and Creates Frustration-Free Customer Service

February 13 2018

PR Newswire, Inbenta Survey Results: AI Saves Money and Creates Frustration-Free Customer Service

February 13 2018, How AI Is Changing Retail

February 12 2018

Retail IT Insights, Advice on Voice

February 9 2018

TechRepublic, Does your business need a chief AI officer?

January 23 2018

TechTarget, Ten tips for implementing virtual agent chatbots

January 16 2018

TechRepublic, Will 2018 be the year of the chatbot? Not without human help

January 9 2018

PR Newswire, HGS Partners with Inbenta to Enhance Customer Experience Solutions with AI Enablement of Bots & Brains–brains-300580041

January 9 2018

TechTarget, CRM chatbots of tomorrow approach and engage customers

January 8 2018

Entrepreneur, How I got over my fears about starting my company

December 19 2017

AdWeek, Facebook pages can now add click-to-WhatsApp buttons to their boosted organic posts​

December 14 2017

Total Retail, How AI transforms online shoppers into in-store shoppers

December 13 2017

3 Options for Using Chatbots for Ecommerce

December 11, 2017

Biz Report, Expert: Bots May Be a Marketer’s New Best Friend

December 7, 2017

Huffpost, Inbenta is changing how enterprise handles customer service

December 1, 2017

Digital Trends, Why human-robot relationships are totally a good thing

November 25, 2017

Payments cards & mobile, The robot revolution

November 24, 2017

ItProPortal, Facebook bot boom: how the social media chatbot can make you money

November 21, 2017

Venture Beat, 7 metrics for monitoring your chatbot’s performance

November 20, 2017

Telecom Reseller, Humanizing telecom customer service through AI-powered Chatbots

September 11, 2017

TeleAnalysis, Interview with John Forrester, Chief Marketing Officer, Inbenta

August 28, 2017

Inbenta Joins NICE inContact DEVone Ecosystem Program for Technology Partners and IT Developers

June 28, 2017

Forbes, Want an ROI of 390%? Inbenta CEO Jordi Torras tells you exactly how

August 11, 2017

PRNewswire, Independent study shows Inbenta AI and Natural Language Processing solutions can deliver 390% ROI to enterprises—chatbots—can-deliver-390-roi-to-enterprises-300470140.html

June 7, 2017

TECH.CO, Why customer service teams of the future will rely on chatbots

June 7, 2017

CNBC, Apple will face 4 challenges this week that could fundamentally alter its future

June 5, 2017

PC Magazine, AI: The Ultimate Job Creator?

June 2, 2017

PRNewswire, Inbenta named a 2017 Gartner cool vendor in Spain

June 1, 2017

CRMXchange, Fake news, could the solution be the poison? Why we need AI bots to detect fakes faster than humans

May 25, 2017

CMO from IDG, How Suncorp’s digital service arm seamlessly manages customer enquiries

May 16, 2017

DMN, Facebook bot simplicity issues plagues adoption

May 23, 2017

PR Newswire, Inbenta joins inContact inCloud ecosystem partner program, enabling cloud contact centers with AI-powered chatbots

May 9, 2017

Crowd Reviews, Chatbots: the face of the new technological revolution 

May 4, 2017

CIO from IDG, Why AI careers can start with a degree in linguistics

May 2, 2017

IT Business Edge, The fine art of teaching language to computers

May 1, 2017

SLMA Radio, Inbenta believes key word searches are out
April 25, 2017

VentureBeat, 133 enterprise AI companies you should know

April 24, 2017

DZone, Natural Language Processing Startups and Influencers to Know

April 15, 2017

Inbenta, NTT Communications partner to expand AI offering in Japan

April 11, 2017

Search CRM, Chatbot technology raises ethical questions

April 5, 2017

Forbes, How artificial intelligence creates new job opportunities

March 28, 2017

DZone, Online support evolves with AI, NLP, and machine learning


March 16, 2017

PRnewswire, Inbenta Eexpands artificial intelligence offering in Japan through NTT communications partnership

March 13, 2017

Yahoo Finance, Inbenta expands executive team with four new hires

March 13, 2017

Bizreport, Chatbots poised to change how people browse

March 13, 2017

VentureBeat, How AI-enabled devices will affect businesses in 2017

March 13, 2017

KMWorld, 100 companies that matter in knowledge management 2017

March 13, 2017

Mobile Marketing, Robot revolution

March 13, 2017

Customer Think, How machine learning can add value to customer service automation

March 13, 2017

PYMNTS, Chatbot tracker: could bots be too helpful?

March 13, 2017

KMWorld, Trend-setting products of 2016

December 5, 2016

Fortune, Here’s one way artificial intelligence could improve online customer service

November 13, 2016

MultiLingual Magazine, Creating a language lexicon for Asian languages

October 18, 2016

Marketwired, Inbenta raises $12 million in oversubscribed series B round to expand market leadership in enterprise artificial intelligence and chatbot solutions

September 14, 2016

PRweb, Inbenta showcases artificial intelligence and chatbots for businesses at AI summit San Francisco

August 30, 2016

Marketwired, Inbenta’s “Chatbot Development Platform” enables businesses to quickly deploy artificial intelligence customer support for websites, facebook messenger, and skype

July 12, 2016

Forbes, Benchmarking CrunchBase’s top 25 artificial intelligence startups

June 27, 2016

Zendesk, Five times virtual digital assistants should take the lead with customers

May 26, 2016

Marketwired, Inbenta unveils “State of Zendesk Integration” report at relate live

May 26, 2016

Marketwired, Inbenta’s intelligent search platform adds northern European languages

May 26, 2016

PRNewswire, Inbenta launches “Hybrid Chat” to integrate human live chat with artificial intelligence

March 31, 2016