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Mirror Review, Chatbot UX: 6 Ways to Keep Customers Engaged
January 10, 2019
ETR+, VENN Interview: Jordi Torras, CEO, Inbenta
https://etr.plus/marketplace/venn-370-inbenta-venn
December 12, 2018
Martech, Eight Common Chatbot Myths Debunked
https://martechseries.com/mts-insights/guest-authors/eight-common-chatbot-myths-debunked/
November 6, 2018
Alphanumeric, Technology services leader Alphanumeric partners with Inbenta to bring AI-powered chatbots and natural language processing to customer support
October 2, 2018
TechTarget, Create and apply a successful enterprise chatbot strategy
September 21, 2018
Blogarama, Samsung’s “Galaxy Home” Bixby Speaker Fails to Impress
August 11, 2018
TechTarget, AI chatbots gaining as a customer service channel
https://searchcrm.techtarget.com/feature/AI-chatbots-gaining-as-a-customer-service-channel
August 9, 2018
NTT DOCOMO Ventures Makes Strategic Investment in Inbenta
May 31, 2018
Edgy Labs, Inbenta Chatbot Uses Natural Language Processing for AI-minded Support
https://edgylabs.com/inbenta-uses-natural-language-processing-for-ai-minded-chatbots
May 11 2018
Business Recorder, “Robots won’t replace humans” says Inbenta CEO Jordi Torras
https://www.brecorder.com/2018/04/30/415017/robot-wont-replace-humans-says-inbenta-ceo-jordi-torras
April 30 2018
TechWeh, https://sitetuners.com/blog/increase-website-conversion-rate-on-site-search-optimization/
https://techweh.com/2018/04/16/artificial-intelligence-end-rising-world-hunger
April 16 2018
SiteTuners, Increase Your Website Conversion Rate through On-Site Search Optimization
https://sitetuners.com/blog/increase-website-conversion-rate-on-site-search-optimization
April 11 2018
Business Intelligence Info, Customization Tools Let You Have Enterprise Chatbots Your Way
April 8 2018
WorldNews.com, Customization Tools Let You Have Enterprise Chatbots Your Way
https://article.wn.com/view/2018/04/07/Customization_Tools_Let_You_Have_Enterprise_Chatbots_Your_Wa
April 8 2018
ECTNews, Customization Tools Let You Have Enterprise Chatbots Your Way
https://www.ectnews.com/story/85259
April 7 2018
CRM Buyer, Customization Tools Let You Have Enterprise Chatbots Your Way
https://www.crmbuyer.com/story/85259
April 7 2018
MarTech Series, Inbenta Releases New APIs and SDKs for its Enterprise Chatbot
April 6 2018
Smart Customer Service, Inbenta Releases New APIs and SDKs for its Enterprise Chatbot
April 6 2018
SpeechTechMag, Inbenta Releases New APIs and SDKs for its Enterprise Chatbot
April 5 2018
ProgrammableWeb, Daily API Roundup: Drift, ftrack, SketchFab, rss2json, Inbenta
April 4 2018
CMS Wire, 8 Ways to Measure Chatbot Program Success
https://www.cmswire.com/customer-experience/8-ways-to-measure-chatbot-program-success/
March 7 2018
BWDisrupt, 2018: The Year When Chatbots Get More Real, More Human
February 20 2018
Payments Source, Artificial intelligence can save issuers’ customer relationships
https://www.paymentssource.com/opinion/card-issuers-should-use-ai-to-improve-customer-relationships
February 16 2018
Business Insider, Inbenta Survey Results: AI Saves Money and Creates Frustration-Free Customer Service
February 13 2018
PR Newswire, Inbenta Survey Results: AI Saves Money and Creates Frustration-Free Customer Service
February 13 2018
Business.com, How AI Is Changing Retail
https://www.business.com/articles/artificial-intelligence-changing-retail
February 12 2018
Retail IT Insights, Advice on Voice
https://www.retailitinsights.com/doc/advice-on-voice-0001
February 9 2018
TechRepublic, Does your business need a chief AI officer?
https://www.techrepublic.com/article/does-your-business-need-a-chief-ai-officer/
January 23 2018
TechTarget, Ten tips for implementing virtual agent chatbots
http://searchcrm.techtarget.com/tip/Ten-tips-for-implementing-virtual-agent-chatbots
January 16 2018
TechRepublic, Will 2018 be the year of the chatbot? Not without human help
https://www.techrepublic.com/article/will-2018-be-the-year-of-the-chatbot-not-without-human-help
January 9 2018
PR Newswire, HGS Partners with Inbenta to Enhance Customer Experience Solutions with AI Enablement of Bots & Brains
January 9 2018
TechTarget, CRM chatbots of tomorrow approach and engage customers
January 8 2018
Entrepreneur, How I got over my fears about starting my company
https://www.entrepreneur.com/article/306125
December 19 2017
AdWeek, Facebook pages can now add click-to-WhatsApp buttons to their boosted organic posts
http://www.adweek.com/digital/facebook-pages-click-to-whatsapp-buttons-boosted-organic-posts
December 14 2017
Total Retail, How AI transforms online shoppers into in-store shoppers
http://www.mytotalretail.com/article/how-ai-transforms-online-shoppers-into-in-store-shoppers
December 13 2017
3 Options for Using Chatbots for Ecommerce
https://www.smartinsights.com/digital-marketing-strategy/3-options-for-using-chatbots-for-ecommerce
December 11, 2017
Biz Report, Expert: Bots May Be a Marketer’s New Best Friend
http://www.bizreport.com/2017/12/expert-bots-may-be-a-marketers-new-best-friend
December 7, 2017
Huffpost, Inbenta is changing how enterprise handles customer service
December 1, 2017
Digital Trends, Why human-robot relationships are totally a good thing
https://www.digitaltrends.com/cool-tech/why-human-robot-relationships-are-good-for-us/
November 25, 2017
Payments cards & mobile, The robot revolution
http://www.paymentscardsandmobile.com/the-robot-revolution/
November 24, 2017
ItProPortal, Facebook bot boom: how the social media chatbot can make you money
November 21, 2017
Venture Beat, 7 metrics for monitoring your chatbot’s performance
https://venturebeat.com/2017/11/19/7-metrics-for-measuring-chatbot-success/
November 20, 2017
Telecom Reseller, Humanizing telecom customer service through AI-powered Chatbots
September 11, 2017
TeleAnalysis, Interview with John Forrester, Chief Marketing Officer, Inbenta
http://www.teleanalysis.com/resources/interview/interview-john-forrester-cmo-inbenta-chatbots-26429
August 28, 2017
Inbenta Joins NICE inContact DEVone Ecosystem Program for Technology Partners and IT Developers
http://www.businesswire.com/news/home/20170811005090/en/
June 28, 2017
Forbes, Want an ROI of 390%? Inbenta CEO Jordi Torras tells you exactly how
August 11, 2017
PRNewswire, Independent study shows Inbenta AI and Natural Language Processing solutions can deliver 390% ROI to enterprises
June 7, 2017
TECH.CO, Why customer service teams of the future will rely on chatbots
https://tech.co/customer-service-chatbots-2017-06
June 7, 2017
CNBC, Apple will face 4 challenges this week that could fundamentally alter its future
http://www.cnbc.com/2017/06/04/wwdc-2017-preview-exploring-apples-strategic-threats.html
June 5, 2017
PC Magazine, AI: The Ultimate Job Creator?
http://www.pcmag.com/article/354017/ai-the-ultimate-job-creator
June 2, 2017
PRNewswire, Inbenta named a 2017 Gartner cool vendor in Spain
June 1, 2017
CRMXchange, Fake news, could the solution be the poison? Why we need AI bots to detect fakes faster than humans
http://www.crmxchange.com/column/fakenews/inbentamay2017.asp
May 25, 2017
CMO from IDG, How Suncorp’s digital service arm seamlessly manages customer enquiries
May 16, 2017
DMN, Facebook bot simplicity issues plagues adoption
May 23, 2017
PR Newswire, Inbenta joins inContact inCloud ecosystem partner program, enabling cloud contact centers with AI-powered chatbots
May 9, 2017
Crowd Reviews, Chatbots: the face of the new technological revolution
https://www.crowdreviews.com/blog/chatbots-face-new-technological-revolution/
May 4, 2017
CIO from IDG, Why AI careers can start with a degree in linguistics
http://www.cio.com.au/article/618572/why-ai-careers-can-start-degree-linguistics/?fp=16&fpid=1
May 2, 2017
IT Business Edge, The fine art of teaching language to computers
May 1, 2017
SLMA Radio, Inbenta believes key word searches are out
http://blog.salesleadmgmtassn.com/2017/04/inbenta-believes-key-word-searches-are-out-jordi-torras-on-slma-radio.html
April 25, 2017
VentureBeat, 133 enterprise AI companies you should know
https://venturebeat.com/2017/04/23/113-enterprise-ai-companies-you-should-know/
April 24, 2017
DZone, Natural Language Processing Startups and Influencers to Know
April 15, 2017
Inbenta, NTT Communications partner to expand AI offering in Japan
April 11, 2017
Search CRM, Chatbot technology raises ethical questions
http://searchcrm.techtarget.com/opinion/Chatbot-technology-raises-ethical-questions
April 5, 2017
Forbes, How artificial intelligence creates new job opportunities
March 28, 2017
DZone, Online support evolves with AI, NLP, and machine learning
http:// https://dzone.com/articles/online-support-evolves-with-ai-nlp-and-machine-lea
March 16, 2017
PRnewswire, Inbenta Eexpands artificial intelligence offering in Japan through NTT communications partnership
March 13, 2017
Yahoo Finance, Inbenta expands executive team with four new hires
http://finance.yahoo.com/news/inbenta-expands-executive-team-four-140000953.html
March 13, 2017
Bizreport, Chatbots poised to change how people browse
http://www.bizreport.com/2017/03/expert-chatbots-poised-to-change-how-people-browse.html
March 13, 2017
VentureBeat, How AI-enabled devices will affect businesses in 2017
http://venturebeat.com/2017/02/27/how-ai-enabled-devices-will-affect-businesses-in-2017/
March 13, 2017
KMWorld, 100 companies that matter in knowledge management 2017
March 13, 2017
Mobile Marketing, Robot revolution
https://issuu.com/davidmurphy/docs/mobile_marketing_february_2017
March 13, 2017
Customer Think, How machine learning can add value to customer service automation
http://customerthink.com/how-machine-learning-can-add-value-to-customer-service-automation/
March 13, 2017
PYMNTS, Chatbot tracker: could bots be too helpful?
http://www.pymnts.com/chatbot-tracker/2017/chatbot-tracker-could-bots-be-too-helpful/
March 13, 2017
KMWorld, Trend-setting products of 2016
December 5, 2016
Fortune, Here’s one way artificial intelligence could improve online customer service
http://fortune.com/2016/09/15/inbenta-artificial-intelligence-raises-12-million/
November 13, 2016
MultiLingual Magazine, Creating a language lexicon for Asian languages
https://multilingual.com/all-articles/?art_id=2383
October 18, 2016
Marketwired, Inbenta raises $12 million in oversubscribed series B round to expand market leadership in enterprise artificial intelligence and chatbot solutions
September 14, 2016
PRweb, Inbenta showcases artificial intelligence and chatbots for businesses at AI summit San Francisco
http://www.prweb.com/releases/2016/08/prweb13623075.htm
August 30, 2016
Marketwired, Inbenta’s “Chatbot Development Platform” enables businesses to quickly deploy artificial intelligence customer support for websites, facebook messenger, and skype
July 12, 2016
Forbes, Benchmarking CrunchBase’s top 25 artificial intelligence startups
June 27, 2016
Zendesk, Five times virtual digital assistants should take the lead with customers
https://www.zendesk.com/blog/5-times-virtual-digital-assistants-take-lead-customers/
May 26, 2016
Marketwired, Inbenta unveils “State of Zendesk Integration” report at relate live
May 26, 2016
Marketwired, Inbenta’s intelligent search platform adds northern European languages
May 26, 2016
PRNewswire, Inbenta launches “Hybrid Chat” to integrate human live chat with artificial intelligence
March 31, 2016