"Gracias al HyperChat de Inbenta, nuestros agentes han conseguido aumentar su productividad en un 25%"
Juan Carlos Barrera
Project Manager and Advanced Specialist in Digital Channels at Telefónica
Inbenta is improving Movistar's self-service, by implementing Sofia (cutomized Avatar) on it's website and also providing a platform for ticketing support service though Social Netkorks. Movistar is the Chilean TELCO leader. Movistar is part of the Telefonica family, with presence in LATAM.