8 key steps to building a successful chatbot
While they will absolutely give your organization a competitive advantage when properly designed, bear in mind that a poorly built chatbot can also negatively impact your brand.
Take 35 minutes with Coretta Dal Coletto, Conversational AI Expert and Jeremiah Smith, Knowledge Engineer at Inbenta to discover :
- The current state of chatbots and the benefits they can provide for your organization
- 8 key steps to ensure the success of a chatbot project
- Which are the common mistakes to avoid
- Some blueprint to kickstart the conversational design process