Assist and convert using chatbots
Faced with the multiplication of interactions required, customer and reservation services within tourism operators can no longer respond efficiently and cost-effectively to all incoming requests.
Managing customer interactions primarily via email, or over the phone, is very time-consuming in terms of human resources and generates dissatisfaction due to long response times. Customers are often in a hurry!
Find out how self-service tools bring practical solutions to the actors of the tourism industry:
- Key points in order to take advantage of the possibilities offered by self-service and adapt your strategy to the challenges of the tourism sector.
- Methodological advice and feedback from projects in production, highlighting the key indicators to monitor.
- Tips to define the criteria for choosing the solution that best suits your needs.