White Paper: How Natural Language Processing Works

Customers are using natural language to find answers.

We use natural language as an everyday means to communicate with other humans through our innate ability to understand, process and utilize words. However, natural languages tend to come with many ambiguities and variations in meanings, making it difficult for computers to fully process text.

Enter natural language processing (NLP): the core of Inbenta’s technology.

Theoretical linguistic frameworks like the Meaning–text Theory (MTT) — used for constructing models of natural language — allow computers to process natural language by understanding the meaning behind every word.

 

Use of cookies: We use our own and third-party cookies to personalise our services and collect statistical information. If you continue browsing the site, you are accepting the use of these cookies. You may change your browser settings or get more information in our cookies policy.