Top 8 Functionalities
to Create the Best AI Chatbots

An Infographic

Things to Consider When Building a Chatbot

What is Your Goal?

Automation is trending. That’s why more and more companies are jumping on the train of chatbot implementation.

But what it takes to build a really successful project?

Building a chatbot just for the sake of progress or technology is simply not enough. You need to think and lay out a plan that takes into account several aspects.

  • What is your goal with your chatbot?

  • Which functionalities does it need to succeed?

  • What kind of solution should you go for?

  • Which are the must-have elements for your chatbot?

In this infographic, we show you the most common goals for chatbots and the top features that might help you keep an eye on what brings value to your project.

Click on the image and get started with your chatbot project! 🚀

You can also click here to make it bigger

Did you know…72% of customers prefer to solve their issues on their own rather than calling Customer Service?

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Build a Chatbot to Answer Like a Human with AI

At Inbenta, we focus on providing the best technology that uses natural language to communicate with customers.

Thanks to our expert computational linguist team, we are able to create interactions that give answers to up to 90%+ of requests.

We also tackle the top 1 customer frustration towards chatbots – the inability to talk with a human whenever the issue is too complex- with our easy escalation to live chat.

Discover how our platform works.

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