How to Calculate a Chatbot ROI?

A Step-by-Step Infographics

An Easy Guide on Calculating Your Chatbot ROI

Every business strives to provide best-in-class customer experiences and support.

Implementing a chatbot solution is an extremely useful way to automate their flows and leave more time to agents to focus on complex and more demanding cases.

However, finding the right tool to cover all your needs and proving its Return on Investment might be a complex task.

  • Are you considering different chatbot tools and you don’t know exactly how to measure their efficiency?

  • Are you wondering whether it will really have a beneficial effect on the company?

  • Do you want to clearly calculate the benefit of such a solution?

  • Are you looking to have all the relevant formulas to calculate the ROI on hand?

If you answered YES to any of these questions, this infographic will be of interest for you.

Just pick pen and paper and let’s dive into it.

If you need to look closer, click here

In 2020, GOL Airlines chatbot received 895,000 queries and handled 90% of interactions on its own.

Do you need pricing?

In order to calculate your ROI with Inbenta’s Chatbot solution, you’ll need to enter the pricing data.

To provide you with pricing, we need to understand your needs, volume of requests, and other particular specificities.

Just don’t hesitate to reach out to us, because we love showing customers what their day-to-day would look like with Inbenta’s chatbot!

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