Library
Browse our free ebooks and guides
How to build a successful chatbot?
Tips, best practices and points of attention for the
deployment of a chatbot project.
Latest content
Ebook3 Steps to Improving Search Results on Your Page
Ever experienced frustrating search results on a website? Discover how to improve your website search with AI with the following 3 steps.
Read more
InfographicTop 8 Features to Create the Best AI Chatbots
In this infographic, we’ve listed the top things you need to consider when building a chatbot.
Read more
InfographicHow to Calculate a Chatbot ROI?
An easy, step-by-step guide on calculating your chatbot ROI – including a cheat sheet.
Read more
InfographicHow to Calculate ROI of Knowledge Management?
Knowledge is hard to store, manage and transfer. Discover how to measure the ROI of a KM solution.
Read more
InfographicE-commerce Search Automation
Get an overview of trends, benefits, and best practices of eCommerce search automation
Read more
InfographicInbenta’s Customer Interaction Platform Explained
Inbenta’s Customer Interaction Platform is a powerful tool, but how does it really work?
Read more
InfographicSymbolic AI vs. Machine Learning
Decoding the buzzwords and the technology behind them in this hypervisual infographic.
Read more
EbookHR Service Automation
Learn how agile and fast-paced HR automation services can help companies keep up with evolving business needs.
Read more
EbookE-commerce Search Automation
Get an overview of trends, benefits, and best practices of eCommerce search automation
Read more
EbookHow to Build an Efficient Knowledge Base
Discover the defining characteristics of a good knowledge base.
Read more
GuideHow can bots strengthen your omnichannel strategy?
A 12-page guide summarizing the best practices and methodological keys for deploying one or more bot to serve your customer relations
Read more
EbookCustomer Service Automation
Discover three smart solutions that can make an impact on your AI-powered customer service automation.
Read more
EbookHow to Build a Successful Chatbot
Tips, best practices and points of attention for the deployment of a chatbot project.
Read more
StudyConversational AI for eCommerce
An assessment of conversational AI in eCommerce, generating a benchmark measuring the efficiency of a given conversational AI.
Read more
EbookTourism Industry – Assist and Convert Using Chatbots
Find out how self-service tools bring practical solutions to the actors of the tourism industry.
Read more
EbookE-commerce : The Bot as a Product Advisor and Reinsurance Tool
Learn what chatbots can bring to the conversion journey.
Read more
StudyForrester Report: The Total Economic Impact of Inbenta
Learn how Inbenta technology delivers 390% ROI to their enterprise customers.
Read more
EbookSecret Ingredients for Successful Case Management
Discover the latest tools and tips to shorten average handling and resolution times while boosting customer satisfaction and loyalty.
Read more
GuideConversational AI : The Ultimate Guide
Explore the technologies that are helping all kinds of brands grasp what their consumers really want and fulfill their needs in real-time.
Read more