Library
Browse our free ebooks
and guides
Ebook: How to build a
successful chatbot?
Tips, best practices and points of attention for the
deployment of a chatbot project.
Infographics: Top 8 Features to Create the Best AI Chatbots
In this infographic, we’ve listed the top things you need to consider when building a chatbot.
Infographics: How to Calculate a Chatbot ROI?
An easy, step-by-step guide on calculating your chatbot ROI – including a cheat sheet.
Infographics: How to Calculate ROI of Knowledge Management?
Knowledge is hard to store, manage and transfer. Discover how to measure the ROI of a KM solution.
Infographics: E-commerce Search Automation
Get an overview of trends, benefits, and best practices
of eCommerce search automation
Infographics: Inbenta’s Customer Interaction Platform Explained
Inbenta’s Customer Interaction Platform is a powerful tool, but how does it really work?
Infographics: Symbolic AI vs. Machine Learning
Decoding the buzzwords and the technology behind them in this hypervisual infographic.
Ebook: Secret Ingredients for Successful Case Management
Discover the latest tools and tips to shorten average handling and resolution times while boosting customer satisfaction and loyalty.
Ebook: Customer Service Automation
Discover three smart solutions that can make an impact on your AI-powered customer service automation.
Ebook: E-commerce Search Automation
Learn how implementing AI-powered, intelligent e-commerce automation can help increase conversions
Ebook: HR Service Automation
Learn how agile and fast-paced HR automation services can help companies keep up with evolving business needs.
Benchmark study: Conversational AI for eCommerce
An assessment of conversational AI in eCommerce, generating a benchmark measuring the efficiency of a given conversational AI.
Guide: How can bots strengthen your omnichannel strategy?
A 12-page guide summarizing the best practices and methodological keys for deploying one or more bot to serve your customer relations.
Ebook: How to Build a Successful Chatbot
Discover the top tips and best practices to build the best AI chatbot
Ebook: How to Build an Efficient Knowledge Base
Discover the defining characteristics of a good knowledge base.
Ebook: Tourism Industry – Assist and Convert Using Chatbots
Find out how self-service tools bring practical solutions to the actors of the tourism industry.
