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Browse our free ebooks and guides
How to build a successful chatbot?
Tips, best practices and points of attention for the
deployment of a chatbot project.
Latest content
Ebook3 Steps to Improving Search Results on Your Page
Ever experienced frustrating search results on a website? Discover how to improve your website search with AI with the following 3 steps.
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EbookBuilding Chatbots without Training with Neuro-Symbolic AI
This guide delivers insights into how Neuro-Symbolic AI is the most innovative and efficient technology in the market to power and launch a chatbot without the need to train it with lots of data.
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EbookChatbots in the Banking Industry: Everything You Need to Know
Find out how Conversational AI is helping financial institutions and banks improve customer service and automate a large number of tasks.
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Ebook7 Industry Chatbot Use Cases
Discover relevant chatbot use cases and examples for different industries, including healthcare, banking, travel, insurance, retail and e-commerce and more.
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InfographicTop 8 Features to Create the Best AI Chatbots
In this infographic, we’ve listed the top things you need to consider when building a chatbot.
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InfographicHow to Calculate a Chatbot ROI?
An easy, step-by-step guide on calculating your chatbot ROI – including a cheat sheet.
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InfographicHow to Calculate ROI of Knowledge Management?
Knowledge is hard to store, manage and transfer. Discover how to measure the ROI of a KM solution.
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InfographicE-commerce Search Automation
Get an overview of trends, benefits, and best practices of eCommerce search automation
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InfographicInbenta’s Customer Interaction Platform Explained
Inbenta’s Customer Interaction Platform is a powerful tool, but how does it really work?
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InfographicSymbolic AI vs. Machine Learning
Decoding the buzzwords and the technology behind them in this hypervisual infographic.
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EbookHR Service Automation
Learn how agile and fast-paced HR automation services can help companies keep up with evolving business needs.
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EbookE-commerce Search Automation
Get an overview of trends, benefits, and best practices of eCommerce search automation
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EbookHow to Build an Efficient Knowledge Base
Discover the defining characteristics of a good knowledge base.
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GuideHow can bots strengthen your omnichannel strategy?
A 12-page guide summarizing the best practices and methodological keys for deploying one or more bot to serve your customer relations
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EbookCustomer Service Automation
Discover three smart solutions that can make an impact on your AI-powered customer service automation.
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EbookHow to Build a Successful Chatbot
Tips, best practices and points of attention for the deployment of a chatbot project.
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StudyConversational AI for eCommerce
An assessment of conversational AI in eCommerce, generating a benchmark measuring the efficiency of a given conversational AI.
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EbookTourism Industry – Assist and Convert Using Chatbots
Find out how self-service tools bring practical solutions to the actors of the tourism industry.
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EbookE-commerce : The Bot as a Product Advisor and Reinsurance Tool
Learn what chatbots can bring to the conversion journey.
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StudyForrester Report: The Total Economic Impact of Inbenta
Learn how Inbenta technology delivers 390% ROI to their enterprise customers.
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EbookSecret Ingredients for Successful Case Management
Discover the latest tools and tips to shorten average handling and resolution times while boosting customer satisfaction and loyalty.
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GuideConversational AI : The Ultimate Guide
Explore the technologies that are helping all kinds of brands grasp what their consumers really want and fulfill their needs in real-time.
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