the bot as a product advisor and reassurance tool
Chatbots: what can they bring to the conversion journey?
With the multiplication of product references, a key use of the chatbot is recommendation. That means offering the customer the right product, depending on what they are looking for, their background and their profile.
What you’ll learn in this ebook:
- A quantified estimate of the outcomes you can expect from the deployment of an e-commerce bot.
- Clarification on the role conversational commerce should play in your conversion strategy.
- A list of best practices on how to deploy an e-commerce chatbot project.