Chatbots in the Banking Industry
Find out how Conversational AI is helping financial institutions and banks improve customer service and automate a large number of tasks. Dig deeper into:
- Banking chatbot use cases types of chatbot
- Examples of implementations in banking
- Benefits for the industry.
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Conversational AI for Banking:
What Can You Achieve?
Improve your customers’ online banking experience with automated 24/7 customer support solutions that will give them the right answers at all times.
Cofidis reduces incoming contacts with Inbenta’s AI
As the leading consumer credit provider in France, Cofidis receives numerous requests by email and by phone. The company asked Inbenta to optimize its self-service.
We’ve analyzed 4 M chatbot conversations. Here’s the result.
We’ve analyzed 4 million chatbot conversations. We’ve compared transactional vs non-transactional chatbots. Here are the results and ROI.