Conversational AI & eCommerce Search Benchmark study:
How to choose the best on-site search solution for your eCommerce?
The eCommerce market is highly competitive, thus necessitating effective tools, like Conversational AI, to ensure high volume and quality of customer interactions.
Kompyte has recently conducted an assessment of conversational AI in eCommerce, generating a benchmark measuring the efficiency of a given conversational AI.
Discover in this study:
- Things to consider when choosing a conversational AI vendor
- What is Resolution Rate and why it is important
- How to build an onsite search experience that turns traffic into sales
- How Big Tech companies compare with specialized AI startups
- Next-gen conversational AI to watch out for