Conversational AI & eCommerce Search Benchmark study:

Vendor comparison

Competitive intelligence firm Kompyte, recently conducted an assessment of conversational AI vendors in eCommerce, generating a benchmark measuring each vendors’ ability to accurately understand natural language using common eCommerce topics.

See how Inbenta outperformed the big tech vendors while averaging a sector-high 84%!

Discover in this study:

  • Critical factors to consider when choosing a conversational AI vendor
  • Measuring Resolution Rates and why it is important
  • How to build an onsite search experience that turns traffic into sales
  • How Big Tech companies compare with specialized AI startups
  • Next-gen conversational AI to watch out for

Download the full benchmark: