Live Chat for Seamless Support.

 

Give live agents the capability to rapidly solve customer needs.

 

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natural-language-ticketing

Integratable with your ticketing management system.

hybrid-chat

Gives live agents access to your knowledge base for faster responses.

enterprise-search

Engage customers or prospects online in real-time.

We enable data-driven conversations.

 

Power live chat agents with natural language search, contextual conversations, and integrated ticketing.
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Power Your Agents with NLP

Inbenta gives your agents full access to your company’s Knowledge Base for easy reference and issue resolution.

Convert Chat Logs to Emails

Once the conversation between a customer and support agent ends, the agent automatically receives the chat log in their email inbox.

Robust Analytics & Reporting

Get critical insights to your customer support process.

Omnichannel Interactions

Enabling support agents to always stay within reach of your customers.



Integrates with all of your favorite tools & platforms.



Content Sources
Salesforce Service Cloud
Zendesk
Service Now
inContact
Mind Touch
Oracle
Interfaces
Facebook
Twitter
Twilio
Whatsapp
Skype
Line
Telegram
Slack
Amazon Alexa
Google Home


Join 250+ enterprise companies using Inbenta.



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