Podcast #16

Customer success from a
Fortune 100 company
to a start-up organization

Lauren Larson Diehl
VP of Customer Success at Synapse


About this podcast

Today we interview Lauren Larson Diehl who used to work at Oracle and is now the Vice President of Customer Success at Synapse.

Lauren talks about the difference of handling customer success at a Fortune 100 company versus a start-up organization.



Explore the power of AI and NLP
for your customers and agents

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