If you want to drastically reduce or eliminate your customer wait times and increase the speed of support team responses, our semantic search engine will cut down on response times and decrease the number of support emails. How? Inbenta’s powerful technology comprehends the intent behind customers’ questions, so it will deliver more accurate, relevant answers without live agent intervention.
Our intelligent search engine intuitively creates a personalized online experience that is unsurpassed when connected with our other self-service features. Designed to be integrated quickly, we can scale and deploy it on most enterprise architectures. Whether we employ instant answers or build a 24/7 virtual concierge for your website, you get to decide how your customers consume your content and experience your brand.