Enterprise Search.

It’s smart AI thinking.

Your website customers are constantly in search of answers.
Now they’ll get even better outcomes.
As in, accurate results and instant support.

Enterprise Search.
4 reasons to say yes.

multilingual-support

Extensive multilingual knowledge

We fully support over 25 native languages and counting, including English, Spanish, Italian, Dutch and German.

nlp

Natural language processing

NLP understands the nuances of human conversation, so it answers a query based on meaning, not individual keywords.

machine-learning

Works with existing knowledge bases

It also pulls results from your FAQs, documentation and other help content, plus your CRM.

integrates-beautifully

Integrates seamlessly with web & mobile

This includes all devices plus Desk.com, Endeca, Facebook, Google, Salesforce Service Cloud and Zendesk.

Monitor, measure and monetize
with Inbenta Backstage Analytics.

Take advantage of this real-time analytics solution that captures all your behind-the-scenes data and centralizes it in one application.


Elegant, easy-to-navigate
dashboard and tabs.

  • Track the progress of a project
  • Easily manage content
  • Look up answers
  • Maintain & edit knowledge bases
  • Process support tickets
  • Respond to questions

The industry list keeps growing.
Just like our customers.

  • Banking
  • Cloud Technology
  • Consumer
  • E-Commerce
  • Fintech
  • Government
  • Healthcare
  • Insurance
  • Mobile Security
  • QSR
  • Retail
  • Sales & Marketing
  • SaaS / Software
  • Telecom
  • Transportation
  • Utilities
  • Your industry here

“90% of consumers expect a brand to offer a self-service customer support portal.”

Microsoft

The customer is always right.

Make sure the same is true
of their search results.

SCHEDULE A DEMO