4 reasons to say yes.
NLP understands
the meaning behind search words in Zendesk
Refines and strengthens
your Zendesk knowledge base.
Improve self- service
over a 90% customer self-service rate.
Backstage Analytics
augments Zendesk analytics capabilities.
Supercharge your Zendesk support
What is Zendesk integration?
If you already use Zendesk, adding Inbenta is a great idea. It’s a snap to integrate, and adding the power of semantic search to your Zendesk knowledge base will optimize your self-service rates. With Inbenta’s search technology finding appropriate answers to user search queries, customers find exactly what they’re looking for.
Plus, Inbenta’s continuous support and suggestions will develop a knowledge base tailor-made for your users. Users will find what they want, and your support center will run like a well-oiled machine. Zendesk integration is a beautiful thing!