Desk Integration

Integrations for Desk

Integrations with Desk through the power of Inbenta Semantic Search will take your self-service rates to new heights. It’s a surefire way to grow your Desk.com knowledge base into a 24/7 support platform that’s tailor made for your users searches and questions.

Desk Integration
4 reasons to say yes.

nlp

NLP understands

the meaning behind search words in Service Cloud.

Refines and Strengthens

your Service Cloud knowledge base.

Improve self- service

over a 90% customer self- service rate.

Backstage Analytics

augments Service Cloud analytics capabilities.

Inbenta

Customers get immediate, relevant answers



Integrate Desk.com and you’ll optimize self-service rates and support in minutes. With Inbenta Semantic Search, that means accurate answers to your customers’ search queries right away, so they can quickly find the products, services and content they came to your website for. Already use Desk.com? Perfect, now you can turn your knowledge base into a feature customized to your users.



25+ languages, 65% less tickets
30-day free trial

Choose our full Desk.com integration or add to your existing Desk.com knowledge base, and you’ll optimize self-service rates and lower support costs. It’s a real win-win that’ll decrease user wait times and incoming tickets by as much as 65%. The easiest Desk integration solution on the market, now available in over 25 languages, with Inbenta


Backstage Analytics included
at no extra cost.


Supercharge your Desk.com support

"Once we implemented Inbenta for our online customer support,we reduced our incoming emails by nearly 90%! This was a critical shift for the business since we not only provide excellent online customer service now, but also have more time to focus on growing the core business."

Christina Sembel, Farmgirl Flowers Founder