Suncorp Group Limited is an Australian finance, insurance, and banking corporation based in Brisbane, Queensland, Australia. It is one of Australia's largest banks (by combined lending and deposits) and its largest general insurance group, formed on 1 December 1996 by the merger of Suncorp, Metway Bank and the Queensland Industry Development Corporation (QIDC).
SunCorp is one of Australia’s largest banking and insurance companies and they wanted to ensure the best possible online customer support on the market for their customers. SunCorp chose Inbenta’s AI-powered intelligent semantic search as it gives customers the answers they are searching for as soon as possible and spares them the need to submit a support ticket unless it is a detailed problem. Inbenta saves SunCorp money on support costs and earns their customers loyalty and happiness by answering their questions easily.