ABANCA Corporación Bancaria, S.A. is a Spanish bank based in Galicia. It was created in 2011 following the "bankisation" of Novacaixagalicia savings bank. It operates in the autonomous communities of Galicia, Asturias and the province of León, and in other parts of Spain.
With Inbenta, Abanca is now able to assist their customers with a fantastic self-service experience. Customers can now have relevant results to their search queries based on natural language processing without having to contact the bank directly.