Chatbots on dating apps such as Tinder could further revolutionize the way we find the perfect partner.
We all either use them or know someone who is. Long gone are the days when an intrepid gentleman would knock on the door of a potential suitor, presenting them with a bouquet of flowers to request the pleasure of their company on a date.
For knocking on the door, now swiping right, flowers have been replaced by emojis while an invite to dinner after months of courtship is now a short text asking if someone wants to go for a “quick drink.” Welcome to the world of online dating.
What could further revolutionize this online world? It is arguable that we are approaching a time where chatbots will be the ones negotiating dates on our behalf. Here are five reasons why this could soon become a reality.
How chatbots are already being used
Rather than a pipedream, chatbots are already used on such sites as Tinder to perform certain functions, paving the way for more developed bots.
It is not just in securing dates where there is a market for chatbots on relationship sites. Many users will wish to release themselves from potentially pushy matches or those which they are no longer interested in.
Ghostboat was designed to “de-escalate and not engage” in situations to ensure that women do not have to deal with overly aggressive or inflammatory messages from men. The bot has a number of messages designed for this and can block people who become too threatening.
Given the large number of younger users on dating apps, it was seen as the perfect place to help engage people in the UK during the recent general election. Around 150 people lent their profiles to the bot, which sent as many as 20,000 messages to 18-25 year-olds in marginal constituencies to encourage them to vote.
Remembering your likes and dislikes
Chatbots are becoming sophisticated enough to retain information and to recognize context during conversations.
Through a combination of AI and machine learning, bots are able to remember what someone has told them and use that to maintain a conversation in chat. For example, Google’s DeepMind developed elastic weight consolidation (EWC) which allows new tasks to overwrite previously acquired memories.
This means that when your chatbot is discussing favorite cuisines, it will not forget when your prospective suitor was previously discussing which hobbies they enjoy.
Chatbots – the new Casanova?
Given that you can only see a few photos and a brief biography once you have matched with someone, the conversation itself is arguably the most important part of the courtship. Chatbots have started to exhibit signs of being able to speak naturally and may prove to be a help rather than a hindrance in the art of securing a date.
Chatbots with robust natural language processing are able to analyze sentence structure, idioms and patterns to recognize the intent from a question or response in order to provide their own answer from its knowledge base.
This means that conversations will sound more natural. In addition, chatbots will be able to combine NLP with machine learning to determine which of their responses exhibit the best responses.
As the bot continues to develop it will understand which answers work best based on a variety of factors: the personality of the individual, the chat history and their interests and will have a higher success rate in securing dates.
Furthermore, NLP can be used to detect which potential dates match the personality of their human and recommend which ones are worth a meet-up.
How chatbots can further improve their communication
In addition, chatbots have even begun to develop their own language in certain instances, meaning it can build on the answers it has been fed and further refine them.
Facebook noted how its “dialog agents” were able to develop its own language to negotiate with each other. Despite the language being essentially meaningless, the fact that these bots were able to adapt to the situation in order to achieve their end goal.
In a realm that was considered exclusively human, chatbots could be able to develop its understanding of language in order to better convey the personality of its user.
What time and where shall we meet?
That all-important date has finally been agreed but the next potentially tricky stage comes with finding a suitable time and location to meet for the first time. In deciding which bar or restaurant might work best, a chatbot could be your best friend.
Besides the discovery of an ability to develop language, Facebook’s research also found its bots could negotiate with both fellow agents and humans. While bartering, its bots used “dialogue rollout” to plan several steps ahead to determine its best outcome.
It is possible that this process could be adapted to arranging the best time for users to meet and to find a location which would please both sides.
In the future, if a date does not work out, it will be much harder to blame the venue or the food.
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Companies around the world including Ticketmaster UK utilize the InbentaBot to maintain a personal service for their customers while reducing support tickets.
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