The Webhook is increasingly being used by companies hoping to improve their customer experience. But what exactly are they and how can they help you?
A Facebook chatbot speaking its own language should not be a cause for concern. If anything, it should be celebrated.
From improved customer search to AI travel bots, artificial intelligence could ensure the vacation from hell becomes a thing of the past.
Machine learning and artificial intelligence can provide the answer to one of the world’s most pressing questions: how to tackle world hunger.
A recent Deloitte report has found that within 5-7 years, $37 billion can be saved annually by the government with 1.1 billion hours freed up through AI.
Based on recent findings, chatbots could soon be negotiating on our behalf to arrange holidays, buy cars and even organize our next date.
How significant is it that Google’s artificial intelligence-powered AlphaGo beat a world number one at his own game?
The advancement in artificial intelligence and chatbots has come at a perfect time to assist senior citizens in an aging population.
While it has been slower than other industries to embrace the benefits of artificial intelligence, law firms are finally recognizing the value brought by chatbots and machine learning.
Inbenta CEO Jordi Torras talks about the importance of our strategic partner, NTT Communications, as Inbenta expands and opens new offices in Japan. NTT Communications provides consultancy, architecture, security and cloud services to help enterprises worldwide optimize their information and communications technology (ICT) environments. They are headquartered in Tokyo, Japan, and have subsidiaries and offices in more […]
Artificial intelligence has already stolen the headlines in 2017 by defeating poker champions and ordering us cups of coffee. Besides this, there are ways the technology is being used to improve the world.
Artificial intelligence is expected to double the annual economic growth rate in 12 developed countries and boost labor productivity by up to 40% by 2035. A large part of this is down to the role…
CEO Jordi Torras sat down with Internet Retailer recently to talk about the unprecedented changes to the online customer experience as a result of emerging AI technology.
Natural language processing ranks first in freelancing website Upwork’s list of the fastest growing skills in the global job market.
Crunchbase, the world’s go-to database for innovative companies and products, recently released its list of the Top 25 Artificial Intelligence (AI) startups worldwide, with Inbenta checking in at #11.
Natural Language Processing (NLP) software is all the rage these days. From chatbots to customer self-service to intelligent search, today’s technologies are powered by software that understands the meaning of language. But natural language technology…
For anyone who’s ever shopped online, it’s likely you’ve started, but not completed, a purchase at least once. It happens pretty frequently it seems. But just how frequently shoppers do that might actually come as…
$600 billion. That’s a lot of cash. And it’s how much revenue digital virtual assistants and chatbots are expected to generate by 2020, according to a new report by Bill Meisel of TMA Associates and…
We all still have our grumbles and gripes, but let’s agree that customer support these days is markedly different–and much better–than it was in the past. Part of the reason may be that consumers have…