So you want to be a computational linguist?

Natural Language Processing (NLP) software is all the rage these days. From chatbots to customer self-service to intelligent search, today’s technologies are powered by software that understands the meaning of language. But natural language technology…

Inbenta announces $12 million Series B investment

We interrupt our regularly scheduled blog post to make an important announcement: Inbenta has raised $12 Million in our Series B funding round to extend the reach of our enterprise-class artificial intelligence for business solutions.

Chatbotize your FAQ to reach 66% of your user base

We all still have our grumbles and gripes, but let’s agree that customer support these days is markedly different–and much better–than it was in the past. Part of the reason may be that consumers have…

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