Facebook chatbot: why bots creating a new language is a good thing
A Facebook chatbot speaking its own language should not be a cause for concern. If anything, it should be celebrated.
AI travel: how your next travel agent could be a chatbot
From improved customer search to AI travel bots, artificial intelligence could ensure the vacation from hell becomes a thing of the past.
World hunger: how AI can solve one of our greatest problems
Machine learning and artificial intelligence can provide the answer to one of the world’s most pressing questions: how to tackle world hunger.
Chatbot intents: how to build the perfect customer experience from FAQs
Chatbots can become the most effective way to serve customers if companies understand how to correctly implement their FAQs into a knowledge base as chatbot intents.
Government and AI: more efficient while saving money
A recent Deloitte report has found that within 5-7 years, $37 billion can be saved annually by the government with 1.1 billion hours freed up through AI.
Chatbots negotiating: humans might never need to barter again
Based on recent findings, chatbots could soon be negotiating on our behalf to arrange holidays, buy cars and even organize our next date.
AlphaGo defeats Go champion: what this means for artificial intelligence and machine learning
How significant is it that Google’s artificial intelligence-powered AlphaGo beat a world number one at his own game?
Senior citizens: how they can benefit from chatbots and artificial intelligence
The advancement in artificial intelligence and chatbots has come at a perfect time to assist senior citizens in an aging population.
How law firms are taking advantage of the latest advancements in AI
While it has been slower than other industries to embrace the benefits of artificial intelligence, law firms are finally recognizing the value brought by chatbots and machine learning.
NTT Communications: our strategic partner in Japan
Inbenta CEO Jordi Torras talks about the importance of our strategic partner, NTT Communications, as Inbenta expands and opens new offices in Japan. NTT Communications provides consultancy, architecture, security and cloud services to help enterprises worldwide optimize their information and communications technology (ICT) environments. They are headquartered in Tokyo, Japan, and have subsidiaries and offices in more […]
Artificial intelligence: five ways it can change our lives for the better
Artificial intelligence has already stolen the headlines in 2017 by defeating poker champions and ordering us cups of coffee. Besides this, there are ways the technology is being used to improve the world.
Chatbots: a comprehensive guide to the future of communication
Artificial intelligence is expected to double the annual economic growth rate in 12 developed countries and boost labor productivity by up to 40% by 2035. A large part of this is down to the role…
Three problems with Facebook chatbots
April 12, 2016 was the day when Facebook nailed its blue and white colors to the mast and revealed what it thought would be the next development that will revolutionize the technology industry.
Internet Retailer Exclusive: AI Experiences Boost Bottom Lines
CEO Jordi Torras sat down with Internet Retailer recently to talk about the unprecedented changes to the online customer experience as a result of emerging AI technology.
Natural language processing: the hottest skill in the jobs market
Natural language processing ranks first in freelancing website Upwork’s list of the fastest growing skills in the global job market.
Reach a wider audience with multilingual chatbots
Chatbots have been dominating the press of late. Though they’d gotten a fair amount of coverage in the past, Facebook’s launch of a bot development platform for Messenger kicked the chatbot fervor into high gear.
Inbenta ranked among top AI companies by Crunchbase/Forbes
Crunchbase, the world’s go-to database for innovative companies and products, recently released its list of the Top 25 Artificial Intelligence (AI) startups worldwide, with Inbenta checking in at #11.
So you want to be a computational linguist?
Natural Language Processing (NLP) software is all the rage these days. From chatbots to customer self-service to intelligent search, today’s technologies are powered by software that understands the meaning of language. But natural language technology…
Inbenta announces $12 million Series B investment
We interrupt our regularly scheduled blog post to make an important announcement: Inbenta has raised $12 Million in our Series B funding round to extend the reach of our enterprise-class artificial intelligence for business solutions.
3 little changes that’ll make a big difference in your e-commerce
For anyone who’s ever shopped online, it’s likely you’ve started, but not completed, a purchase at least once. It happens pretty frequently it seems. But just how frequently shoppers do that might actually come as…
Report: specialized digital assistants and bots a $600 billion market by 2020
$600 billion. That’s a lot of cash. And it’s how much revenue digital virtual assistants and chatbots are expected to generate by 2020, according to a new report by Bill Meisel of TMA Associates and…
Chatbotize your FAQ to reach 66% of your user base
We all still have our grumbles and gripes, but let’s agree that customer support these days is markedly different–and much better–than it was in the past. Part of the reason may be that consumers have…
Website findability: How autocomplete and semantic search affect the customer experience
If you’ve spent any appreciable time on the Internet, you’ve undoubtedly experienced one of the great joys—or frustrations—of being online: the often hilarious results of autocomplete.
Inbenta launches Skype chatbot for real-time, intelligent messaging
Chatbots are one of the hottest trends in tech and are the present and future of customer support. Today we’re excited to introduce full integration with Skype, available for Inbenta customers through the Inbenta Skype chatbot.