Where did the robot come from?
Why you shouldn’t use Machine Learning as a substitute for real NLP.
Critical security measures that work toward the safe deployment of your chatbot.
With healthcare systems around the world under increasing pressure, artificial intelligence can provide a much-needed boost for doctors.
The most effective way to discover the intent behind your customer’s questions and provide the right answer is by using a decision tree. What are they and how do they work?
The advantage of employing an effective knowledge base is clear and the results are a win for both customer and company. But how do you build one?
A Facebook chatbot speaking its own language should not be a cause for concern. If anything, it should be celebrated.
From improved customer search to AI travel bots, artificial intelligence could ensure the vacation from hell becomes a thing of the past.
Machine learning and artificial intelligence can provide the answer to one of the world’s most pressing questions: how to tackle world hunger.
Chatbots can become the most effective way to serve customers if companies understand how to correctly implement their FAQs into a knowledge base as chatbot intents.
A recent Deloitte report has found that within 5-7 years, $37 billion can be saved annually by the government with 1.1 billion hours freed up through AI.
Based on recent findings, chatbots could soon be negotiating on our behalf to arrange holidays, buy cars and even organize our next date.
How significant is it that Google’s artificial intelligence-powered AlphaGo beat a world number one at his own game?
The advancement in artificial intelligence and chatbots has come at a perfect time to assist senior citizens in an aging population.
While it has been slower than other industries to embrace the benefits of artificial intelligence, law firms are finally recognizing the value brought by chatbots and machine learning.
Inbenta CEO Jordi Torras talks about the importance of our strategic partner, NTT Communications, as Inbenta expands and opens new offices in Japan. NTT Communications provides consultancy, architecture, security and cloud services to help enterprises worldwide optimize their information and communications technology (ICT) environments. They are headquartered in Tokyo, Japan, and have subsidiaries and offices in more […]
Artificial intelligence has already stolen the headlines in 2017 by defeating poker champions and ordering us cups of coffee. Besides this, there are ways the technology is being used to improve the world.
Artificial intelligence is expected to double the annual economic growth rate in 12 developed countries and boost labor productivity by up to 40% by 2035. A large part of this is down to the role…