NTT Communications: our strategic partner in Japan

Inbenta CEO Jordi Torras talks about the importance of our strategic partner, NTT Communications, as Inbenta expands and opens new offices in Japan. NTT Communications provides consultancy, architecture, security and cloud services to help enterprises worldwide optimize their information and communications technology (ICT) environments. They are headquartered in Tokyo, Japan, and have subsidiaries and offices in more […]

Three problems with Facebook chatbots

April 12, 2016 was the day when Facebook nailed its blue and white colors to the mast and revealed what it thought would be the next development that will revolutionize the technology industry.

Reach a wider audience with multilingual chatbots

Chatbots have been dominating the press of late. Though they’d gotten a fair amount of coverage in the past, Facebook’s launch of a bot development platform for Messenger kicked the chatbot fervor into high gear.

So you want to be a computational linguist?

Natural Language Processing (NLP) software is all the rage these days. From chatbots to customer self-service to intelligent search, today’s technologies are powered by software that understands the meaning of language. But natural language technology…

Inbenta announces $12 million Series B investment

We interrupt our regularly scheduled blog post to make an important announcement: Inbenta has raised $12 Million in our Series B funding round to extend the reach of our enterprise-class artificial intelligence for business solutions.

Chatbotize your FAQ to reach 66% of your user base

We all still have our grumbles and gripes, but let’s agree that customer support these days is markedly different–and much better–than it was in the past. Part of the reason may be that consumers have…

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