ChatGPT will Revolutionize Conversational AI, Just Not the Way You Think
In just a few months, ChatGPT has captured the interest of hundreds of millions of users and the imagination of businesses the world over.
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We’ve analyzed 4 million chatbot conversations. Here’s what we found out.
We’ve analyzed 4 million chatbot conversations. We’ve compared transactional vs non-transactional chatbots. Here are the results and ROI.
How your business can benefit from proactive customer support
Proactive support is an approach that requires helping customers before they need to contact your support team. There isn’t one specific tool or feature that carries out this task; instead, it’s an overall plan incorporated into your customer service strategy and technology.
Chatbots in Utilities: a Step Forward Towards CX Automation and Transactionality
Learn how an intelligent chatbot enables companies in the utility sector to automate customer experience and allow various transactions.
Chatbots in Telecom: Top 5 Reasons Why Telecom Companies Must Invest in Chatbots
Learn how chatbots have empowered telecom companies to reduce their waiting times, decrease call volume and increase customer satisfaction.