Category: NLP

How to Boost your Digital Customer Experience

With the rise of digital channels and online shopping in the past decades, digital customer experience has become extremely important…

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What Makes a Chatbot Conversational?

Chatbots have become extraordinarily popular in recent years largely due to technological advances, but not all of them are created…

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Symbolic AI vs Machine Learning in Natural Language Processing

Since its foundation as an academic discipline in 1955, Artificial Intelligence (AI) research field has been divided into different camps,…

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The Inbenta Dictionary Builder

Inbenta's NLP is informed by a large and comprehensive Lexicon Dictionary that includes hundreds of thousands of semantic relationships that…

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Case Study: Machine Learning vs. Natural Language Processing

Why you shouldn't use Machine Learning as a substitute for real NLP.

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