With the rise of digital channels and online shopping in the past decades, digital customer experience has become extremely important for companies around the globe in order to attract and retain customers. So as a…
Chatbots have become extraordinarily popular in recent years largely due to technological advances, but not all of them are created equals. From basic button-based bots to NLP-driven conversational chatbots, what differentiate them and most importantly,…
Since its foundation as an academic discipline in 1955, Artificial Intelligence (AI) research field has been divided into different camps, of which symbolic AI and machine learning. While symbolic AI used to dominate in the…
Inbenta’s NLP is informed by a large and comprehensive Lexicon Dictionary that includes hundreds of thousands of semantic relationships that model every component of a language and the world it describes. This Lexicon Dictionary makes…
Why you shouldn’t use Machine Learning as a substitute for real NLP.
Natural language processing ranks first in freelancing website Upwork’s list of the fastest growing skills in the global job market.
Natural Language Processing (NLP) software is all the rage these days. From chatbots to customer self-service to intelligent search, today’s technologies are powered by software that understands the meaning of language. But natural language technology…
For anyone who’s ever shopped online, it’s likely you’ve started, but not completed, a purchase at least once. It happens pretty frequently it seems. But just how frequently shoppers do that might actually come as…
