9 Ways a Chatbot Can Help You Conquer Black Friday
Automation is ecommerce’s greatest ally, and AI chatbots are its weapon. Explore winning ways to add them to your Black Friday strategy.
Category: E-commerce
Dive into the latest improvements on process automation technologies for eCommerce and online stores and improve your customer service and user experience.
What Is Predictive Search? Reasons & Tips to Implement It
Discover how predictive search anticipates the needs of a user by making suggestions as they type in a search bar
10 Cool Chatbot Examples to Inspire Your Project
Building a chatbot can feel overwhelming. What is important? What isn’t? What should I keep an eye on? In our latest blog post, we’ve gathered 10 cool chatbot examples to inspire you.
How to Increase Conversions thanks to E-commerce Search Automation
With more people relying on e-commerce, the ideal purchase processes should be more like the conversational experience consumers have in a store with a salesperson, who is providing their insights and recommendations to help the…
Inbenta Number One Service Provider in eCommerce Conversational AI Benchmark
Recall, if you saw it, Joaquin Phoenix falling in love with his operating system in the movie “Her”. Where “Her” is fictional, intelligent computing is no longer science fiction and the top eCommerce players know…
5 Tips to Increase Sales with Chatbots This Holiday Season
Halloween, Thanksgiving, Black Friday, Christmas, Valentine’s Day, one of the busiest shopping periods of the year is just around the corner. For online retailers and e-commerce businesses, that often results in significantly higher support volume…
How to Build your Own Transactional Chatbot
Chatbots Magazine found out 67% of US millennials said they are likely to purchase products and services from brands using a chatbot. According to HubSpot, “47% of shoppers are open to purchasing items through a…
E-commerce Chatbot: Serving Customer Recommendation
Revenue generated by e-commerce websites keeps on rising, reaching approximately 547 billion dollars in 2019 in the US only. (Source). Consumers, who are increasing in number and becoming more demanding, face a multitude of sites…
Internet Retailer Exclusive: AI Experiences Boost Bottom Lines
CEO Jordi Torras sat down with Internet Retailer recently to talk about the unprecedented changes to the online customer experience as a result of emerging AI technology.
3 little changes that’ll make a big difference in your e-commerce
For anyone who’s ever shopped online, it’s likely you’ve started, but not completed, a purchase at least once. It happens pretty frequently it seems. But just how frequently shoppers do that might actually come as…