CUSTOMER SERVICE

Automate customer support activity, saving you time and money

Chatbots and other AI-enabled customer support services offer a powerful way to optimize customer support operations, reduce wait times, and improve customer experience, while saving you time and money.

Resolve customer inquiries with greater speed and accuracy

Improve NPS and customer experience at scale

Simplify vendors and reduce complexity

Provide a self-service feature that satisfies consumer preferences for chat and messaging platforms

Reduce wait times by automating responses to common questions and tasks

Show them you care: resolve customer service issues automatically in a way that feels personal

Respond to customer questions and requests automatically

Eliminate repetitive tasks by installing self-service features

Make it easier for customers to find answers for themselves

White Papers

Transforming Customer Service Outcomes in Banking with AI Automation

White Papers

Customer Service Automation

Articles

Inbenta Unveils Customizable Digital Instructor

Inbenta Appoints Merlin Bise as Chief Technology Officer

Inbenta Acquires Horizn, Adding Interactive Product Demos to Inbenta’s Customer Experience Platform

3 Reasons Conversational AI is a Must-Have for Businesses This Holiday

What the U.S. Executive Order on Artificial Intelligence means for your business

Everything You Need to Know About the EU Regulation on Artificial Intelligence

Enhancing Your Customer Service with Interactive How-To Demos

AI for Enterprise: Secrets to Enhancing Customer Experience While Maintaining Compliance

How Will Generative AI Impact Customer Interactions?

Transforming Customer Service Outcomes in Banking with AI Automation

The AI Advantage: Top 4 Use Cases in Customer Experience

Conversational AI with no need for data training

Automate customer support activity, saving you time and money

Show them you care: resolve customer service issues automatically in a way that feels personal

Respond to customer questions and requests automatically

Eliminate repetitive tasks by installing self-service features

Make it easier for customers to find answers for themselves

Transforming Customer Service Outcomes in Banking with AI Automation

Customer Service Automation

8 Must-Have Chatbot Features to Improve Customer Experience