Chatbots can become the most effective way to serve customers if companies understand how to correctly implement their FAQs into a knowledge base as chatbot intents.
Category: AI Chatbot
Based on recent findings, chatbots could soon be negotiating on our behalf to arrange holidays, buy cars and even organize our next date.
The advancement in artificial intelligence and chatbots has come at a perfect time to assist senior citizens in an aging population.
While it has been slower than other industries to embrace the benefits of artificial intelligence, law firms are finally recognizing the value brought by chatbots and machine learning.
April 12, 2016 was the day when Facebook nailed its blue and white colors to the mast and revealed what it thought would be the next development that will revolutionize the technology industry.
Chatbots have been dominating the press of late. Though they’d gotten a fair amount of coverage in the past, Facebook’s launch of a bot development platform for Messenger kicked the chatbot fervor into high gear.
Chatbots are one of the hottest trends in tech and are the present and future of customer support. Today we’re excited to introduce full integration with Skype, available for Inbenta customers through the Inbenta Skype chatbot.