Give people the freedom to choose the channel in which they communicate with the Veronica. She helps strengthen your existing relationships and builds new ones by offering instant answers at anytime so your fans don’t have to wait for a response. You can ask her or write questions as if you were addressing a live person.
Turn your Knowledge Base for Customer Support into a true Siri for the Enterprise. With an A.I. based intuitive and intelligent system built into our Semantic Search Platform, Veronica understands and helps people find what they’re looking for from any device.
We can integrate Veronica for mobile devices in 2 ways:
Using HTML: In your iPhone app, using HTML, you can use a Modal-View-Controller to present Inbenta inside your app and put a UIWebView in it. Veronica is 100% responsive. The HTML will adapt to your mobile device. In your Android app, you will need to use a WebView and create a WebViewClient instance to access Inbenta’s responsive HTML content.
Using JSON API: You can easily access Inbenta’s simple JSON API to implement your question and answering logic within your mobile application, regardless of the platform.