8×8, Inc.

8×8 Inc. wanted to ensure their customers were receiving the best possible customer support. They added Inbenta’s AI-Powered, Intelligent Search and Natural Language Processing to understand the meaning of a query. This allows the relevant answers to appear quickly and easily to customers, regardless of keywords. Customers can now enter a question and receive the best answers from 8×8’s Knowledge Base or website.

What It Looks Like: