Pricing of the Semantic Search for Zendesk is based on your existing average monthly total search queries.

To know your existing monthly total search queries in your Zendesk environment, just login as administrator in your Zendesk application, click on “MANAGE” and “Reporting”. You will see your “Total Searches” in the last 30 days

Up to 1,000 search queries / month
$180 / month
Up to 5,000 search queries / month
$800 / month
Up to 10,000 search queries / month
$1,400 / month
Up to 20,000 search queries / month
$2,500 / month
Up to 50,000 search queries / month
$5,400 / month
More than 50,000 search queries / month