Inbenta Inference Engine is a powerful component suite for adding rule-based intelligence and fuzzy logic to your online customer care applications. 

This professional suite provides expert system (business rule-based) extensions to be added to applications. Extremely extensible and easy to use, the Inference Engine  allows you to add expert systems quickly and intuitively integrated with Semantic Search and Virtual Assistants.

The Inference Engine is perfect to suit these applications:

• Customer care automation
• Problem solving
• Call Center Scripting
• Recommendations and online sales advice
• Risk assessment
• Complex workflows