Inbenta has developed customer self-service solutions to deliver immediate and relevant answers to your internet users' queries and guide them efficiently to your conversion funnel. These solutions are aimed at identifying the main questions and needs expressed by your Internet users and then displaying cross-selling offers to help them in their decision-making/buying process.
- With the Spanish telecommunications company Telefónica, we have been able to improve their global conversion rate by 2%.
- With our all clients, we are constantly improving the way their Internet users find information and then take appropriate actions on their website.
How does it work?
All of the solutions listed below are based on Natural Language Processing and have the objective of interacting with your internet users and helping them in their decision-making/buying process. Depending on your specific needs, we will customize these solutions to improve your conversion rates.