Inbenta's Inference Engine is a powerful component suite for adding rule-based intelligence and fuzzy logic to your online customer service applications.
This professional suite provides expert system (business rule-based) extensions to be added to applications. Extremely extensible and easy to use, the Inference Engine allows you to add expert systems quickly and intuitively integrated with Semantic Search and Virtual Assistants.
The Inference Engine is perfect to suit these applications:
- Customer service automation
- Problem solving
- Call Center Scripting
- Recommendations and online sales advice
- Risk assessment
- Complex workflows