Inbenta can be found at the Customer's Service section of www.ticketmaster.es by means of a search box and several FAQ sections designed to help users with problems or doubts while purchasing their tickets for a show. In case the user's doubt cannot be solved with the FAQ, several contact forms also developed by Inbenta can be filled in. Besides, Ticketmaster's call center uses Inbenta's Email Management System to solve their users' incidents.