Lojas Renner is the second biggest group of department stores in Brazil, with a leading and expanding trajectory. The company was the first in Brazil to trade 100% of their shares on the Stock Exchange and on the Novo Mercado.

Renner has a strong corporate culture with management focused on satisfying the customer. In 1996, Renner created the Encantômetro, an electronic panel placed outside every store, with the aim to monitor the quality of customer service and the perception and extent of the customers’ satisfaction.