Customers
Customers

At Inbenta, our priority is to help our clients meet their customer experience objectives, and many have achieved amazing success using our Semantic Platform. Whether it is quick ROI, reduction in email or call volume, or a remarkable increase in customer satisfaction, our clients have consistently achieved their results.

Aloa is a French insurance company founded in 2008, which is an online subsidiary of Covéa insurance group.
Built with flexibility in mind, iFormBuilder offers the most dynamic and powerful form building platform available. Whether you’re a small business looking to increase inspection and warehouse efficiency, or a…
The Bosch Group is a leading global supplier of automotive and industrial technology, consumer goods and building technology. Some 306,000 associates generated sales of over 52.3 billion euros (over $68…
Groupon is a global leader in local commerce, making it easy for people around the world to search and discover great businesses at unbeatable prices. Groupon is reinventing the traditional…
Porto Seguro Cia de Seguros Gerais is an insurance company from Brazil, hearquartered in São Paulo and with branches in the whole country that works with all types of insurances,…
Bankia is a financial institution born form the integration of seven Spanish savings banks (Cajas), whose scope of consolidation includes 385 subsidiaries, associates and jointly-owned entities engaged in diverse businesses,…
Nintendo headquarters in Spain and Portugal are Nintendo Ibérica. Nintendo is a leading company in interactive entertainment, with more than 3.500 million videogames and more than 577 milions of hardware…
The Eusko Jaurlaritza is the institution under which the autonomous community of Euskadi in Spain is politically organised.
Cursos 24 Horas (24 Hour Courses) is a Brazilian company founded in 2002 with the aim of enabling the access to quality education to as many people as possible. More…
Compañía Española de Petróleos, S.A. (Cepsa) (Spanish Petroleum Company) is a Spanish multinational oil and gas company. It operates in several countries with a team of more than 12.000 professionals.
Ingersoll Rand is a global diversified industrial company. It offers products and solutions people use every day to create a positive impact in their world, driven by a 100-year-old tradition…
Schlage-Residential discovered Inbenta for Zendesk in the Zendesk App store and signed up for the 30-day free trial. Within a matter of minutes after Inbenta’s team indexed their Zendesk KB…
Grasshopper was one of the first adopters of Inbenta's Semantic Search connected to Zendesk's Help Desk application. Inbenta powers Grasshopper's "Support", "Knowledge Base" and "Submit a Request" web pages. In…
Farmgirl Flowers is a local florist in San Francisco, a small company focused on a great product delivered in recycled vases which reduce waste, minimize environmental impact, and pass the…
Citibank is one of the largest financial institutions worldwide in terms of stock capitalization having international presence worldwide and being present in all the areas of the financial sector.
Tecnocom is one of the five largest enterprises in the Information and Communications Technologies (ICT) sector in Spain, also expanding its scope to Latin America.
The Catalan Tourism Agency (Agència Catalana de Turisme, ACT) of the Government of Catalonia (Generalitat de Catalunya) is in charge of developing the tourism sector using policies that promote the…
Cofinoga is a trademark of the European Group LaSer specializing in personalized management and optimization of CRM. Cofinoga is one of the major actor in the consumer credit in France.

Simplez is an innovative consultant company providing services to organize campaigns producing new approaches to solve business challenges, combining design and social technologies.

The hna group is an insurance entity providing solutions of welfare system, such as retirement pension, health, accident and life insurances to groups with a high commitment of service and…
Nectar Health Insurance company belongs to the HNA group and is currently leader in direct sales at health insurances, specially indicated for families.
Iberdrola, a company leader in wind power, one of the most important electric utility international companies, and the first power group in Spain, with more than 150 years of experience…
Telefónica Soluciones is Telefónica’s most developed information and communication technologies combine to form a tailor-made solution for the needs of your company or public administration.
As a result of the merging of several companies, Avanzabus is a bus company in Spain, covering national and international routes, with more than 5,000 staff and 1,850 coaches.
Darty, originated as a family company 50 years ago, is currently leader in Europe in Electrical retailing.
The Schindler Group is a leading global provider of elevators, escalators and related services, being present in all five continents with more than 40,000 staff.
With more than 90 years' experience in family risks, santalucía focuses its business model on its clients, being currently one of the most solid companies in Spain.
Nowadays significant time and money gets invested in cleantech (electrical cars, wind generators, biofuels, etc.) that contribute towards reducing CO2 emissions. Sustpro is the search engine for sustainable solutions.
The "Institut Supérieur de l’Aéronautique et de l’Espace" (ISAE) was created in 2007 from the merger of the two prestigious French "Grandes Ecoles": SUPAERO (1909) and ENSICA (1945). ISAE is…
Generali is the largest insurance company in Italy and one of the largest in Europe. It has its headquarters in Trieste. In 2010, Generali Group was the second largest insurance…
The Andalusian Autonomous Government (Junta de Andalucía) is the regional government body of Andalusia, one of the 17 autonomous communities which make up Spain. The Andalusian Autonomous Government comprises 13…
With thousands of restaurants and millions of guests around the world, Burger King Corporation is the second largest fast food hamburger chain in the world.
Mapfre Group is the first insurance company in Spain and Latin America and is also present in the United States, Turkey and other countries, with a portfolio that covers all…
VERTI is a company of the Mapfre Group that sells insurances and that is specialized in cars and home insurances. They operate primarily through the Internet and the telephone channel.
The Supersoft Sistemas began operations in 1992, offering software for business and accounting management. Currently, they have a large number of customers in more than 80 segments and partners in…
With a workforce of 160 people, Rapp analyzes customer data and then designs and manages complete marketing solutions in order to increase the performance of interactions between brands and their…
Prosegur, present in the Spanish market since 1976, is the leader in comprehensive security services in Spain thanks to its more than 7,000 corporate customers and 140,000 individuals, and more…
One Convergent Solutions is a consultancy specializing in the integration for the development of projects focused on voice and data solutions, upgrading and optimization of technological infrastructure, and innovative software…
MAAF is a French insurance company, founded in 1950, which nowadays has 16% market share in France.
La Poste is the main French postal service in France. Before the introduction of competition in the postal sector, La Poste had a monopoly on mail delivery in France.  
Rayet Group is a business group established in the activities of construction, rehabilitation and land management, which has a significant presence in the Media of the Spanish region of Castilla-La…
The Basque Government has created a service called Zuzenean in order to offer online information for the citizens.  
Founded in 1923, Casa del Libro is a Spanish bookstore chain that is a leader in its sector. Integrated in Planeta Group, in 1996 they opened their online bookstore.
Banque Accord, subsidiary of Auchan Group with 6 million customers worldwide, manages cards of several leading brands in France.  
Bankinter is a financial institution that aims at developing banking activity after becoming leaders in the development of online banking.
The Spanish Banca Cívica (Civic Banking) is a new project that merges four savings banks with firm backgrounds in corporate social responsibility: Caja Navarra, Caja de Burgos, CajaSol and CajaCanarias.
The Spanish financial institution Banco Guipuzcoano is more than 110 years old, and nowadays is part of the Banc Sabadell Group.  
Solbank is one of the brands of Banc Sabadell Group. Its business area aims at offering products and services for operations such as buying a house or moving a customer…
Ai Applied offers services ranging from consultancy, via pilot projects and R&D to the partial or full application development using methods from Artificial Intelligence.
The Agencia Notarial de Certificación (The Spanish Notarised Certification Agency) was constituted by the General Council of Notaries to modernize the technology of the sector.  
BNP Paribas is one of the best rated banks in the world (Rated AA- by Standard & Poor's). The Group has one of the largest international networks with operations in…
Cetelem is a bank with expertise in consumer credit, online credit and cards management, belonging to the group BPN Paribas.  
CatalunyaCaixa is the trading name of Caixa d'Estalvis de Catalunya, Tarragona i Manresa, a Catalan savings bank with headquarters in Barcelona.
Groupe Bel is a multinational cheese marketer centered in France that makes and sells famous cheeses such as Kiri, Babybel, Vache Qui Rit, Boursin etc.  
CorpFreeSpeech is a new social network where customers, employees, investors and public companies debate issues 24/7. It brings Wall Street to Main Street.
Unoe is a Spanish online bank, which was established on March 27th, 2000 and the bank BBVA holds 100% of its shares. From its beginning, Unoe has been in a…
Direct Seguros is the commercial brand of the Spanish insurance company Hilo Direct Seguros y Reaseguros S.A., specializing in the direct selling of car insurance. The headquarters of the company…
ICFES is an acronym for Instituto Colombiano para el Fomento de la Educación Superior ("Colombian Institute for the Promotion of Higher Education"). It is a Colombian organization that manages and…
SEUR is the main delivery services company in Spain and Portugal. The company was a pioneer in the introduction of the concept of "urgent" in the sector, offering services with…
Sa Nostra is the commercial name of Caja de Ahorros y Monte de Piedad de las Baleares, a Spanish financial institution established in 1882 and with headquarters in Palma de…
Caja de Ahorros de Murcia (Murcia Savings Bank), also known as Cajamurcia or Caja Murcia, is the savings bank of the region of Murcia, in the southeast of Spain. Cajamurcia…
Sociedad Estatal de Correos y Telégrafos, S.A., popularly known as Correos, is the national postal service of Spain, as recognized by the Universal Postal Union. With 63,000 employees and 5.4…
Telepizza is a multinational Spanish company that was founded in 1987 and which, in only a few short years, was able to become a leader in pizza home delivery. In…
Ticketmaster is the world’s leading live entertainment ticketing and marketing company, selling and distributing tickets on their website www.ticketmaster.com, one of the largest e-commerce sites on the Internet. Ticketmaster has…
Lojas Renner is the second biggest group of department stores in Brazil, with a leading and expanding trajectory. The company was the first in Brazil to trade 100% of their…
The Caja de Ahorros Municipal de Burgos (Burgos Savings Bank), with company name Caja de Burgos, is a Spanish savings bank based in the city of Burgos (in the region…
GAES is the leader in the hearing aid sector in Spain, with more than 500 centers open worldwide. It is the only company of its kind to own a factory…
TravelClub is a travel agency and online shop for a variety of products in Computer, Electronics, Home, Leisure, Beauty and Gifts.
The Lapeyre group holds a special place in the distribution sector because of the wide variety of its brands; an original asset that gave them a powerful industrial base and…
Phone House is a Spanish cell phone retailer and subsidiary of the English company The Carphone Warehouse. The Phone House acts as a distributor for the main cell phone operators…
Carrefour, S.A is a French international superstore chain. It holds the website www.carrefour.com, the Carrefour online shop, and they are experts in the sale of consumer electronics and small appliances…
The Sfera group belongs to RCS Media Group. The company is present in Italy, Mexico, Spain, and France. In Spain, Sfera has two divisions: Sfera Editores (publishers): leaders in media…
Doctortrade is an e-commerce platform that was established to connect businesses and individuals who want to sell their products, with other people who are willing to buy them or change…
Metrovacesa is the first Spanish real estate company with a gross asset value (GAV) of nine billion euros in September 2009. 72% of this amount belongs to their asset portfolio,…
Línea Directa Aseguradora is a Spanish company that has been working in the insurance business since 1995. It is an absolute leader in the direct selling of car, motorbike, and…
Mutua Madrileña (Mutua Madrileña Automovilista Sociedad de seguros a prima fija) is a Spanish insurance company. Athough its previous activities were mainly focused on car insurance, today Mutua Madrileña offers…
RACC (Reial Automòbil Club de Catalunya) is a car club with more than 1 million members in Spain. Among its varied services, road-side assistance stands out. Additionally, RACC offers other…
Leading in the Spanish market, Allianz Seguros is a core company in the Spanish insurance industry. In 2009, the company was listed among the top insurance companies with more than…
The Generalitat of Catalonia is the institution under which the autonomous community of Catalonia in Spain is politically organised.
Sabadell has accepted the challenge entailed by new information and communication technologies. Therefore, it relies on the important social and economic fabric of the city for this purpose, having experienced…
The Community of Madrid website (Madrid.org) is a virtual meeting point for users, companies, and institutions of Madrid, with sports, leisure, and a message board.  
The Spanish Ministry of the Home Affairs (Ministerio del Interior) is one of the departments in which the Spanish government is divided. Inbenta has contributed with its service and technology…
The General Council of Aragon (Diputación General de Aragón or Gobierno de Aragón, also known simply as DGA) is the government of the autonomous community of Aragón, which was created…
Repsol YPF S.A. (IBEX 35: REP) (originally an abbreviation for Refineria de Petróleos de Escombreras Oil - YPF Sociedad Anónima) is an integrated Spanish oil and gas company, which was…
The Autonomous University of Barcelona (Universitat Autònoma de Barcelona) is a public university in Catalonia, which was created in 1968. Most of its teaching centers and services are located at…
Butagaz is a French company distributing natural gas in tanks and cylinders. Each year Butagaz provides 200,000 tons of Butane and more than 4.2 million residential and business customers. These…
Alstom is a global leader in power generation and rail infrastructure, setting the benchmark for innovative and environmentally conscious technologies. The Group is the only multi-specialist constructor in the railway sector, covering…
Everis is an international consulting firm that delivers comprehensive business solutions covering all aspects of the value chain, from business strategy to systems implementation. They are active in the sectors…
Indra is a global company of technology, innovation, and talent, a leader in high value-added solutions and services for the Transport and Traffic, Energy, Public Administration and Healthcare, Finance, Insurance,…
Sage España is a leading company in the development of business management solutions for companies and public institutions, offering software and services to consulting and training.  
Escuela de Alta Dirección y Administración (EADA) is an independent management development center located in Barcelona, which possesses quality accreditations such as EQUIS, AMBA, and AEEDE. It offers several MBA…
Yell is a leading international business directory operating in the classified advertising market in the United Kingdom, the United States, Spain, Argentina, Chile, and Peru. Yell puts buyers in touch…
Deutsche Bank AG is a global financial services company with headquarters in Frankfurt, Germany. The investment bank division is headquartered in London. The bank employs more than 100,000 people in…
BBVA is a global financial services group offering the fullest range of products and services to its clients. It has a dominant position in the Spanish market and a strong…
Caja de Ahorros de Valencia, Castellón y Alicante (Savings Bank of Valencia, Castellón and Alicante, company name Bancaja) is a Spanish financial institution, which carries out charity work with the…
Caja de Ahorros de Navarra or Caja Navarra or CAN is a medium-sized savings bank based in the Navarre region of northern Spain, with its headquarters in Pamplona. The bank…
Cajasol is a Spanish savings bank operating mainly in the southern region of Andalusia and especially in the southwestern part. Its registered address is in Sevilla and its institutional name…
Autoridade Nacional de Comunicações (ANACOM) (previously known as Instituto das Comunicações de Portugal, ICP) is the regulating authority for electronic communications and postal services in Portugal, ensuring Portuguese representation in…
ONO is a Spanish telecommunications company that was incorporated in 1998. It delivers integrated telephone, television and internet services through its own broadband cable network. ONO acquired several communication companies,…
Near Technologies is a company that specializes in Outsourcing, Integration, and Consulting in the Information Technologies sector. It is made up of more than 500 professionals with high technological expertise…
Euskaltel, S.A. is a telecommunications company based in the Basque Country, which offers telephone, internet, and cable TV services. In spite of operating in a small market, covering less than…
ATM (Autoritat del Transport Metropolità) is the consortium for the coordination of public transport in the Barcelona metropolitan area. It represents a common front for public authorities to offer better…
ALSA is the first private operator of passenger transport by road in Spain, with a strong international presence.
Gas Natural Fenosa is one of the ten largest European energy multinationals, leading in vertical integration of gas and power in Spain and Latin America and the world's largest operator…
Iberia Airlines of Spain is one of the oldest airlines in the world, the fourth airline company in Europe by number of passengers and is the leading airline in passenger…
Banc Sabadell is the fourth largest commercial banking group in Spain with different banks, brands, subsidiary companies, and affiliated companies covering all the areas of financial business. It is listed…